OverviewThe Quality Engineer II is an experienced individual contributor responsible for leading manufacturing quality execution, resolving complex product and process quality issues, and driving corrective and preventive actions within Navitas operations. This role serves as a technical authority for quality methods, data analysis, and problem solving, and acts as the internal voice of the customer for manufacturing quality.
- The QE II works cross-functionally with Manufacturing, Engineering, Supply Chain, and Supplier Quality Engineering (SQE) to ensure products meet customer requirements, production processes are capable, and quality risks are identified and mitigated. This position operates with a high level of independence and mentors less experienced quality personnel.
ResponsibilitiesManufacturing Quality Ownership- Own and lead manufacturing quality issue resolution related to capability, tolerancing, materials, and process variation
- Provide engineering support to operations to ensure consistent application of quality techniques
- Lead containment, sorting, and risk mitigation activities to protect manufacturing and customers
- Coordinate and lead quality activities during pre-launch and production trial runs
- Ensure quality risks are identified, documented, and addressed throughout the product lifecycle
Advanced Problem Solving & Corrective Action- Lead root cause analysis and corrective/preventive actions using structured methodologies (e.g. 8D, KT, Shainin)
- Independently drive cross-functional corrective action teams for complex or high-impact issues
- Verify effectiveness and sustainability of corrective actions using data-driven methods
- Escalate systemic or supplier-driven issues to Supplier Quality Engineering as appropriate
Quality Planning & Control- Lead development, maintenance, and improvement of Control Plans and FMEAs throughout the life of the product
- Determine when process stability and capability studies are required; analyze results and drive improvements
- Apply appropriate statistical techniques to monitor, control, and improve manufacturing processes
- Recommend changes to product specifications, tolerances, or processes to support manufacturability and cost-effective production
Supplier Quality Interface (Non-Ownership)- Support Supplier Quality Engineering (SQE) by providing technical input on supplier-related defects impacting manufacturing or customers
- Participate in supplier corrective action efforts as a technical contributor when issues affect internal processes or product fit, form, or function
- Support containment and sorting activities related to supplier defects at Navitas facilities
- Communicate supplier-caused quality risks promptly to SQE and Supply Chain
Note: Ownership of supplier qualification, performance management, audits, and supplier improvement programs resides with Supplier Quality Engineering.
Customer Quality & Cross-Functional Coordination- Coordinate with Sales, Purchasing, Engineering, Production, and SQE to resolve customer quality complaints and concerns
- Act as the internal advocate for customer quality requirements during investigations and corrective actions
- Analyze quality data (including warranty or field data, where applicable) to identify trends and improvement opportunities
- Support customer visits, audits, and meetings as the technical quality representative for manufacturing
Leadership & Mentorship Mentor and train Quality Engineer I and quality technicians in quality tools, analysis, and problem solving
- Provide hands-on coaching during investigations and continuous improvement activities
- Reinforce Navitas' quality policy and commitment to continuous improvement
Safety & Workplace Standards- Ensure compliance with OSHA, safety, and environmental requirements on the production floor
- Enforce and model strong 5S and safe work habits
- Maintain punctuality, reliability, and professionalism
QualificationsEducation & Experience- Bachelor's degree in engineering required
- 3-7+ years of quality engineering experience in a manufacturing environment
- Demonstrated experience leading corrective actions and cross-functional investigations
- Must be able to work on site M-F at our Ann Arbor, MI facility
- Must be US Citizen or Lawful Permanent Resident
Knowledge, Skills & Abilities- Advanced knowledge of manufacturing quality methods and problem-solving techniques
- Strong data analysis and statistical skills
- Ability to influence cross-functional teams without direct authority
- Strong communication skills with technical and non-technical stakeholders
- Solid business judgment and risk-based decision making
Travel- Limited travel based on business need (generally
Disclaimer:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
East Penn BenefitsNavitas/East Penn offers excellent benefits:- Competitive compensation
- Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
- Retirement Savings Plan with company match and a 3% employer contribution
- Paid company holidays and Paid Time Off (PTO)
- Employee assistance program
- Fitness Discounts
- Promotional opportunities
