Location: 715 Fountain Avenue, Lancaster, PA 17601
$100,000k M-F 8am-5pmOn-siteWe are seeking a highly motivated
Quality Engineer with strong project leadership and manufacturing experience to support quality excellence and continuous improvement initiatives within a made-to-order manufacturing environment. This role is highly visible and hands-on, combining data analysis, quality assurance, and cross-functional project work. The Quality Engineer will serve as a technical leader on projects and partner closely with manufacturing, engineering, claims, and customer experience teams while overseeing the work of a Quality Technician.
Day in the Life:- Review prior-day production and quality data.
- Pull and analyze reports from the ERP system.
- Prepare and present quality metrics for daily site meetings.
- Recap issues and action items via email.
- Lead or support validation projects, equipment measurements, quality checks, and testing.
- Collaborate with internal teams and occasionally draft customer correspondence.
- Work across departments including manufacturing, engineering, claims, and customer experience.
- Role is approximately 60% floor/field-based and 40% reporting and data analysis.
Key Responsibilities:Quality Assurance (40%):- Conduct root cause analysis and implement corrective actions.
- Monitor quality metrics and identify improvement opportunities.
- Maintain plant-specific quality documentation and specifications.
- Ensure compliance with ISO 9001 and support external audits.
- Support new product testing and specification development.
Continuous Improvement (20%):- Identify process improvements and cost-reduction opportunities.
- Lead Lean Six Sigma and continuous improvement initiatives.
- Develop standardized work and best practices.
Data Analysis & Reporting (20%):- Analyze KPIs, trends, and performance metrics.
- Prepare and present quality and improvement reports.
- Apply statistical methods to solve manufacturing and quality issues.
Project Management (10%):- Lead multiple projects simultaneously.
- Develop project plans, timelines, and deliverables.
- Act as technical contributor and project lead.
Training & Collaboration (10%):- Train and mentor team members on quality tools and methodologies.
- Collaborate with engineering, production, suppliers, and customers on quality matters.
Required Qualifications (Must-Have):- Manufacturing experience.
- Working knowledge of ISO 9001.
- Experience supporting or leading technical project teams.
- Strong analytical, problem-solving, and communication skills.
Preferred Qualifications:- 3+ years leading or acting as the technical lead on project teams.
- Flooring industry experience.
- BS in Engineering or related field.
- Experience with core quality tools (PPAP, FMEA, APQP).
- Knowledge of Lean Manufacturing, Kaizen, 5S, and Value Stream Mapping.
- Advanced Excel and Office 365 proficiency.
What we offer you:- Competitive medical, dental, vision, and prescription insurance coverage.
- 401k with a company match.
- PTO Hours are accrued from Day 1.
- Tuition reimbursement.
- Opportunities for development and internal promotions.
- Two minute walk to eco-friendly public transportation from rabbittransit.
