Works closely with Engineering, Operations, Procurement, R&D and Marketing teams in the following functions:

Supplier Quality

• Coordinate First Article approval process with suppliers and internal functions, including review and filing of Material Test Reports
• Analyze supplier reject data and make recommendations for ship-to-stock program
• Interface with suppliers on non-conforming products and track corrective action plans to closure
• Drive supplier continuous improvement efforts, including conducting supplier audits

Customer Quality

• Create 8D corrective action reports and respond to customer quality inquiries and escalations
• Track field return and warranty data to identify repeat failure modes and drive corrective actions
• Support customer audits and quality reviews as required

Production & Receiving Support

• Support receiving inspection regarding questionable received goods and follow up with Engineering as needed
• Support manufacturing personnel with defective material, lack of documentation, or process problems
• Coordinate in-house and offsite calibration

Quality Systems & Continuous Improvement

• Create, disposition, and distribute NCRs; process supplier NCRs and track monthly/quarterly/annual summaries
• Perform internal audits and facilitate action plans for nonconformances
• Drive Continuous Process Improvement activities using statistical techniques and lean methodology
• Lead or facilitate the development of Control Plans, PFMEAs, and Work Instructions
• Communicate quality issues across all areas of the company

OTHER REQUIREMENTS: Travel up to 10% of time and must be able to travel domestically and internationally.

Education and Experience:

• Bachelor's degree in Electrical Engineering, Electronics Technology, or related discipline required.
• 2+ years' experience in a Quality, Manufacturing, or Design Engineering role. Experience with electronic assemblies (PCBA manufacturing, functional testing, or failure analysis) is preferred.
• Candidates with transferable experience from adjacent industries - automotive, aerospace, medical devices, or industrial controls - are encouraged to apply.
• Working knowledge of electronic hardware, embedded systems, and their interaction with mechanical assemblies. Familiarity with software and firmware is a plus.

Knowledge and Skills:

• Must have a sound understanding of statistics.
• Understand how to interpret and apply GD&T tolerancing.
• IPC-A-610 preferred
• Excellent oral and written communication skills and proven teamwork and leadership ability are required.
• Lead Auditor experience is desired.
• Automotive PPAP familiarity is desired.

Language Skills

Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to communicate technical issues both verbally and in writing.

Mathematical Skills

Must have the ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Ability

Ability to apply principles of logical and scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.

Other

• Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate computer input devices, finger, handle or feel objects, tools or controls; reach with hands and arms and talk or hear. The employee is occasionally required to stand, walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. The employee must have sufficient mobility to enable travel to industrial sites, offices, and facilities.

• Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent work in product assembly processing area, warehouse shipping, and office environment.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.