Raytheon Technologies

Quality Director, CSMC

Raytheon Technologies • $186K — $353K *
Aerospace & Defense
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Advanced degree and 12+ years in Quality, Engineering, or Operations in regulated industries; or equivalent experience with a Bachelor's, Associate's, or High School diploma and considerable experience
  • 6+ years in Quality Management or Quality Engineering
  • 6+ years of leadership experience managing technical teams
  • Experience with Quality Management Systems such as ISO 9001 or AS9100

Responsibilities

  • Ensure RTX suppliers and products meet internal and regulatory quality standards
  • Direct quality tasks to be completed on time and within budget
  • Manage the quality function of CSMC including policy and practice coordination
  • Conduct independent reviews and assessments of CSMC performance and quality processes
  • Identify and address potential issues impacting mission success related to quality
  • Continuously review quality strategy and ensure customer requirements are met
  • Lead teams in analyzing quality data to develop long-term quality strategies and programs

Benefits

  • Medical, dental, and vision insurance
  • Life insurance and disability coverage
  • 401(k) matching
  • Flexible spending accounts and schedules
  • Employee assistance programs
  • Parental leave and paid time off
  • Employee Scholar Program for educational support
Full Job Description

Date Posted:

2026-09-25

Country:

United States of America

Location:

US-CT-MIDDLETOWN-130 ~ Aircraft Rd ~ BLDG 130

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required


What You Will Do:

  • Ensures that the quality of RTX suppliers, products and processes are compliant with internal and regulatory standards and are continuously improving.
  • Provide direction to ensure quality tasking is accomplished within budget, on time and as defined in planning.
  • Manages the quality function (establishes, oversees, and coordinates quality policy and practice) of CSMC.
  • Perform independent reviews and assessments of CSMC performance, including independent technical assessments of systems engineering, Quality Assurance (QA), lessons learned, industry best practices, technology, production and programmatic (cost, schedule, quality and risks).
  • Identifies and addresses areas where the adequacy of CSMC plans, requirements, analyses, risk mitigation plans, certification/verification/validation/qualification approaches and process/product noncompliance have the potential to impact overall mission success.
  • Responsible for continuously reviewing quality strategy, practice, and procedure to ensure the customer requirements are met. Establishes customer relations and communications processes.
  • Establishes and implements long-term quality strategy including plans, guidelines, policies, and processes to ensure the achievement of quality targets.
  • Leads development of organization projects and processes to ensure overall quality is continuously improving.
  • Oversees quality improvement processes to ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes.
  • Leads teams collecting and analyzing quality information from multiple sources to develop long-term quality strategy and programs.
  • Leads teams providing production process analyses, ensuring quality standards are met and making recommendations for quality improvement.

 

Qualification You Must Have:

  • Advanced degree and 12+ years of experience in Quality, Engineering or Operations experience in Aviation, Aerospace, Space, Defense, Automotive or similarly regulated industry; OR Bachelor's degree and 14+ years of relevant experience; OR Associate’s degree / Technical School Diploma and 16+ years of relevant industry experience.  OR High School diploma or Military / Technical Training (ex: A&P Certificate) and 18+ years of relevant industry experience
  • 6+ years of experience in Quality Management, Quality Engineering, or Operations
  • 6+ years of leadership experience ideally managing technical teams
  • Experience with Quality Management Systems (e.g., ISO 9001, AS9100, AS9110)

 

Qualifications We Prefer:

  • University degree ideally in Engineering or Business preferred
  • Strategic leadership, P&L and organization management experience.
  • Operations leadership and personnel management experience ideally within a collective bargaining unit / union workforce
  • Knowledge of Quality Management Systems (i.e., AS9100/AS9110 or ISO 9001) and audit process
  • Root Cause and Corrective Action experience (QCPC, RCCA Red-X, Fault Tree, etc.)
  • Ability to lead cross-functional teams and manage quality clinics or other projects effectively.
  • Experience with Lean Manufacturing and continuous improvement methodologies (CORE/ACE/SixSigma, etc.)
  • Working knowledge of Pratt & Whitney shop practices & processes, quality standards, and inspections methods & tools
  • Experience using Microsoft Office Suite programs, SAP ERP, and Solumina MES
  • Ability to work and effectively communicate with all levels of management, shop personnel, external customers and regulatory agencies (i.e. DCMA, FAA, etc.).

 

What is my Role Type?

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment. This role is:

  • Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.

 

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

 

Learn more & apply today!

 

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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Prepare for Your Future

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SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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