Job Description:
The Quality Control (QC) Lead/Supervisor is responsible for overseeing all inspection and testing activities to ensure products meet customer specifications, company quality standards, and regulatory requirements. This position provides daily leadership to QC Inspectors and Technicians, ensuring timely inspections, accurate documentation, and effective control of nonconforming materials.
The QC Lead/Supervisor serves as the primary point of contact for shop floor quality issues and works closely with Production, Engineering, Supply Chain, and Quality Assurance to drive product quality and continuous improvement.
SHIFT: Monday through Friday - 8am to 5pm
Key Responsibilities:
- Supervise incoming, in-process, and final inspection activities.
- Provide daily directions and support to QC Inspectors and Technicians.
- Assign inspection priorities to meet production schedules and customer delivery requirements.
- Train and mentor inspectors on quality standards, inspection techniques, and quality tools.
- Conduct performance evaluations and support employee development.
- Ensure inspections are performed according to approved procedures, work instructions, and customer requirements.
- Verify product conformity using inspection equipment, measuring devices, and testing methods.
- Review inspection records and maintain accurate quality documentation.
- Monitor production quality and identify trends or recurring issues.
- Manage identification, segregation, and documentation of nonconforming materials.
- Coordinate disposition activities with Engineering, Production, and Quality Management.
- Assist with root cause investigations and corrective actions.
- Monitor quality escapes and implement containment actions when necessary.
- Ensure proper use and maintenance of inspection and test equipment.
- Support calibration programs and maintain calibration records.
- Verify equipment is suitable and available for inspection activities.
- Support customer audits and quality reviews.
- Assist with customer complaint investigations and corrective actions.
- Support supplier quality activities related to incoming inspection issues.
- Analyze inspection data and quality metrics.
- Support implementation of SPC and quality monitoring systems where applicable.
Required Skills:
- Strong understanding of inspection techniques and quality standards.
- Ability to read engineering drawings, blueprints, and specifications.
- High Knowledge of GD&T (Geometric Dimensioning and Tolerancing) is a must.
- Extensive experience using precision measuring equipment
- Knowledge of CMM programming (Zeiss / Calypso) is strongly preferred.
- Knowledge of root cause analysis tools
- Strong familiarity with ISO 9001 and ISO 13485 quality requirements.
- Strong communication and leadership skills.
- Proficient in Microsoft Office and ERP/MRP systems
Education / Experience:
- Associate degree in Manufacturing, Quality, Engineering, or related field preferred
- Minimum 5 years of Quality Control experience in a manufacturing environment
- Minimum 1-3 years of leadership or supervisory experience preferred
- Experience in contract manufacturing, electronics manufacturing, or industrial manufacturing strongly preferred
- Experience with MRB processes, FAIR and customer/regulatory compliance requirements
- Background in CNC machines or precision manufacturing strongly preferred
Benefits:
- Health Insurance (Medical/Dental/Vision) paid 100% for employees
- Life insurance policy
- Safe Harbor 401(K) plan
- 401(K) matches
- Paid time off (vacation/sick/holidays/floating holiday)
- Referral program
