Quality Control Manager

Granite State Manufacturing

$75K — $95K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS in Mechanical Engineering or equivalent experience
  • 5-7 years in quality control or related field
  • Proficient in MS Office and ERP/MRP systems
  • Strong analytical skills with a focus on safety, quality, and productivity
  • Excellent verbal and written communication skills
  • Ability to develop and interpret technical documents
  • Capable of managing multiple complex problems effectively

Responsibilities

  • Direct inspection and testing activities for quality assurance
  • Organize and promote training for product quality and reliability
  • Address and investigate customer complaints about quality
  • Supervise Quality Control Department operations and train employees
  • Analyze metrics to continuously improve quality standards
  • Coordinate quality control goals with production procedures
  • Foster teamwork and effective relationships within the organization

Benefits

  • Comprehensive health and wellness programs
  • Health insurance options including medical, dental, and vision
  • Flexible spending accounts (FSA)
  • Life insurance coverage
  • Short and long-term disability benefits
  • Employee assistance program
  • 401k retirement plan and paid leave
  • Tuition reimbursement options
Full Job Description
POSITION SUMMARY

Executes the quality control program such that continuous production is achieved and product is consistent with established standards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Master Scheduling & Capacity Planning:
  • Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
  • Plans, promotes, and organizes training activities related to product quality and reliability.
  • Investigates customer complaints regarding quality and coordinates necessary actions with Quality Engineers.
  • Oversees all the operations in the Quality Control Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees: planning, assigning, and directing work; addressing complaints, resolving problems.
  • Focuses on solving conflict. Problems are addressed immediately and corrected as soon as possible, followed-up to ensure the situation has been addressed/resolved, and shared with the supervisor to learn from experiences.
  • Monitors, develops, and analyzes metrics and product specifications to evaluate present standards and drive continual improvement activities.
  • Formulates and maintains quality control objectives and coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
  • Work to reduce and eliminate barriers and obstacles to improve overall cost and scheduling performance.
  • Your leadership is expected to make it easier for employees to make quality products and make it easier for customers to do business with GSM.
  • Demonstrates responsibility and accountability for creating a professional, safe, and clean environment evidenced by: being at work on time to perform assigned duties, following the policies of Granite State Manufacturing, always wearing safety glasses in designated areas, maintaining a neat and orderly work area, and following safety practices to prevent errors.
  • Demonstrates commitment to teamwork by establishing effective relationships and networks with both managers/directors and workers, and collaborating with them to accomplish shared purposes and goals.
  • Abides by GSM Code of Ethics and Business Conduct standards and strictly observes all U.S. and foreign laws and regulations.

Requirements

QUALIFICATIONS, SKILLS, AND ABILITIES
  • BS in Mechanical Engineering and five to seven years of related experience and/or training; or equivalent combination of education and experience.
  • Working knowledge of MS Office and Windows based computer programs; ERP/MRP based company-wide sales order administrative systems.
  • Ability to measure performance to goals and standards
  • An ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations.
  • Excellent verbal and written communication skills; listens to others intently and without interrupting; keeps emotions under control; open to others' ideas and tries new things.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write technical reports, ISO procedures and correspondences.
  • Ability to speak effectively before groups of customers or employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to give clear and concise instructions in written, oral, or diagram form.
  • Ability to deal with difficult problems involving ambiguous circumstances in non-standardized situations.
  • A personal and professional background sufficient to secure a Government Security Clearance if required.

Benefits

Granite State Manufacturing offers a comprehensive benefits package to all GSM employees.
  • Health & Wellness Programs
  • Health Insurances (Medical, Dental, & Vision)
  • Flexible Spending Accounts (FSA)
  • Basic & Optional Life Insurance
  • Short & Long Term Disability
  • Employee Assistance Program
  • Voluntary Worksite Benefits
  • 401k Retirement Plan
  • Paid Leave
  • Tuition Reimbursement
  • Workers Compensation

...and much more.

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