Horizon Blue Cross & Blue Shield

Quality Auditor II

US-AnywhereRemote in Hopewell, NJ
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • Minimum three years of clinical experience required
  • Minimum three years of clinical quality or audit experience preferred
  • Active Unrestricted NJ RN, LCSW, LMFT, LSW, or LPC License required
  • For Medical Policy: Current RHIT or Certified Professional Coder designation required

Responsibilities

  • Conduct quarterly file audits for compliance with regulatory standards
  • Analyze and distribute quarterly audit outcomes to Business Unit Directors
  • Perform monthly CMS-CAPs audits against business process flows
  • Document CMS-CAPs results in SharePoint and communicate outcomes
  • Facilitate biannual MCG-IRR testing for clinical staff
  • Conduct ad hoc audits for new business practices
  • Complete special projects as assigned by management

Benefits

  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement
Full Job Description
About the Role

Health Affairs - Quality Management - Responsible for conducting file audits for all areas of clinical operations. These audits review daily business practice compliance to regulatory compliance relative to NCQA, URAC and CMS.

What You'll Do

Health Affairs - Quality Management -

- Conduct quarterly file audits for all lines of business against business Process Flows to determine compliance with regulatory standards according to NCQA, URAC and CMS.
- Analyze, prepare, and distribute quarterly audit outcomes including error trends, to the Business Unit Directors.
- Conduct monthly CMS-CAPs audits against business Process Flows in order to evaluate compliance with Medicare standards.

- Primary responsibility for documentation of CMS-CAPs results in SharePoint database and generation of communication/notification to Directors regarding the outcome including the analysis of error trends. Outcomes are then used for process improvement recommendations and changes as well as education/training.
- Serves as database administrator and facilitates biannual MCG-IRR testing (Milliman Care Guidelines-Inter Rator Reliability) that is administered to clinical and medical director staff. This includes general maintenance and troubleshooting during entire testing period. Notification of testing dates to staff, analysis of final reports and submission of reports to functional unit Directors and Medical Management Committee for follow up education of staff by Management.
- Conduct ad hoc file audits against business process flows when new business practices are set in place to monitor adherence to Process Flow as it relates to regulatory compliance.
- Completes other assigned functions, including special projects, as requested by management.

What You Bring

Core Individual Contributor Competencies:
Personal and professional attributes that are critical to successful performance for Individual Contributors:
- Customer Focus
- Driving for Results
- Adaptability
- Communicating with Impact
- Developing Self and Others

Education/Experience:
- Prefers a Bachelor's degree.
- Requires a minimum of three (3) years clinical experience.
- Strongly prefers a minimum of three (3) years clinical quality or audit experience.

Additional licensing, certifications, registrations:
- Active Unrestricted NJ RN, LCSW, LMFT, LSW or LPC License Required

-MEDICAL POLICY ONLY: Requires current Registered Health Information Technologies (RHIT) or Certified Professional Coder designation from the American Academy of Professional Coders or a Certified Coding Specialist, P from the American Health Information Management (AHIMA

Knowledge:
- Must be proficient in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint) and Microsoft Outlook. Should be knowledgeable in the use of intranet and internet applications.
- Requires knowledge of the following applications, which include but not limited to: Care Planner Web, UCSW, Appeal Pro, Care Radius, SharePoint, Membership, Benefits, Business Objects and CMS web sites., (Health Affairs - Quality Management)
- Prefers knowledge of audit methodologies and procedures.

Skills and Abilities:
- Requires excellent verbal and written communication skills.
- Analytical & Problem Solving
- Continuous Improvement
- Information & Knowledge Sharing
- Process Management
- Interpersonal & Client Relationship
- Presentation

Travel (If Applicable)

Salary Range:
$79,100 - $105,945

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:
  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement

About Horizon Blue Cross & Blue Shield

Horizon Blue Cross Blue Shield of New Jersey is a health insurance company that provides coverage to individuals and businesses in New Jersey. The company offers a variety of health plans, including HMO, PPO, and EPO plans, as well as Medicare and Medicaid plans. Horizon BCBSNJ also provides wellness programs and resources to help members manage their health. The company is committed to improving the health of the communities it serves and has partnered with local organizations to address health disparities and promote healthy living.
Learn more about Horizon Blue Cross & Blue Shield
Size
5,500 employees
Industry

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