Quality Assurance Operations Supervisor

Merck Group • $82K — $124K *
Madison, WI 53711In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in any Life Science discipline or an Associate's degree with supervisory experience
  • 4+ years of quality assurance in a cGMP environment
  • Detailed knowledge of data integrity and auditing
  • Strong interpersonal and communication skills
  • Prior supervisory or Lean Six Sigma experience

Responsibilities

  • Supervise departmental staff to meet safety and compliance regulations
  • Identify and implement process improvements
  • Lead daily operations and resolve challenges
  • Review and update Operating Procedures accordingly
  • Coach teams in root cause analysis and CAPA management
  • Manage quality metrics to drive process improvements
  • Perform tasks related to the Quality Management System standards

Benefits

  • Health insurance
  • Paid time off (PTO)
  • Retirement contributions
  • Performance-based bonuses
  • Professional development opportunities
Full Job Description
Your Role:

The Quality Assurance Operations supervisor is a driver of a mature quality culture, particularly through the implementation of quality assurance within operations. Quality assurance operations (QA Ops) function is present or easily accessible to operations in a Manufacturing facility to support data integrity, root cause analysis, data and batch review, document control and auditing.

  • Supervise employees to accomplish all departmental goals and objectives in safe manner and in compliance with all various state, federal and company regulations (OSHA, EPA, FDA, NRC, etc.)
  • Identify, evaluate, and implement process improvements
  • Lead team through day-to-day site operations and challenges, including prioritization and defect resolution
  • Pro-actively review Operating Procedures, update test specifications, modify as needed in accordance with change management procedures
  • Coach and facilitate systematic cause and effect problem solving to implement robust solutions for customer complaints and internal defects, including CAPA management. Report incidents, assist in investigating causes and follow up with appropriate actions
  • Manage quality trends and metrics to drive systematic process improvements and minimize the cost of poor quality.
  • Perform tasks as required for Quality Management System (QMS), including compliance with 21 CFR 210 and 211, Q7 and ISO 13485
  • Select, train, develop, motivate, and evaluate employees in a timely manner consistent with company policies. Lead and motivate through positive reinforcement, encouragement, example, and communication of company values
  • Develop employees to maximize performance. Communicate with employees, other departments, and management in a timely fashion. Quickly resolve personnel conflicts and problems as they arise


Who You Are

Minimum Qualifications:
  • Bachelor's degree in any Life Science discipline.
  • 4+ years quality assurance in a cGMP environment.

OR
  • Associate's degree in any Life Science discipline.
  • 4+ years of supervisor experience.
  • 4+ years quality assurance in a cGMP environment.


Preferred Qualifications:
  • Detailed knowledge of data integrity, data review, root cause analysis and auditing
  • Highly developed interpersonal, written and verbal skills with attention to detail.
  • Strong team player - ability to collaborate across all departments within the organization to deliver on quality and regulatory commitments
  • Ability to work autonomously, effectively manage time, and deliver results on time
  • Prior supervisory or Lean Six Sigma experience
  • Familiar with cGMP, ISO, FDA Regulations
  • Strong communication, personal, and leadership skills
  • Planning, organizational and team building skills


Pay Range for this position: $82,900-$124,300.

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here

RSREMD

About Merck Group

Merck Group Careers

There has never been a more opportune time to join Merck Group, a leading science and technology company in healthcare, life science, and performance materials. Merck Group offers a plethora of job opportunities that cater to a variety of skills and professional aspirations, making it an ideal environment for both seasoned experts and those at the start of their career journey.

Work You’ll Do

At Merck Group, every team member contributes to breakthrough innovations in healthcare, life sciences, and electronics. The company's commitment to diversity and innovation fuels its leadership in various sectors, driving growth and transformation globally. Merck Group’s career paths are diverse, offering positions that challenge individuals to use their skills in new ways every day, supported by robust training programs and development opportunities.

Explore Job Opportunities and Growth

Merck Group is not just about jobs; it's about building a career. With a vast array of positions, from research and development to marketing and sales, the company is keen on hiring and nurturing talent to lead industry transformation. Merck Group’s dedication to professional growth is evident in its comprehensive benefits package and performance management processes that aim to maximize individual potential.

Internship Programs

Starting with an internship at Merck Group can be a pivotal step in securing a prosperous career. Interns gain invaluable industry experience, working alongside seasoned professionals and engaging in projects that offer real-world applications of their studies. Internships often lead to full-time employment opportunities, providing a seamless transition from education to professional employment.

Inclusive Culture and Leadership

Merck Group is proud of its inclusive culture that embraces diversity and fosters an environment where all employees can thrive. The company’s leadership is committed to creating a workplace where diverse ideas lead to innovative outcomes. Merck Group also offers diversity training to ensure all team members are equipped to contribute to the company’s inclusive goals.

Networking and Professional Development

Employees at Merck Group are encouraged to engage in networking and professional development activities that enhance their career trajectories. The company hosts various networking events, workshops, and seminars that are designed to hone skills and foster connections within the industry. Leadership development programs are also a cornerstone, preparing employees for future roles of increased responsibility.

Stay Connected with Merck Group Careers

Interested candidates can explore open positions that match their skills and interests through the Merck Group careers page. The company values curious, creative, and solution-driven team players who are eager to make an impact.

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights from Merck Group professionals. These resources are invaluable for those looking to advance their careers and stay ahead in a competitive job market.

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READ CAREERS BLOG

Merck Group is continuously looking for individuals who are ready to drive innovation and lead in the global marketplace. Whether through full-time positions, internships, or leadership roles, Merck Group offers a career path filled with opportunities for growth, learning, and leadership.
Learn more about Merck Group
Industry
Pharmaceuticals & Biotech
* Ladders Estimates

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