Prudential Overall Supply is seeking an experienced Quality Assurance Manager to lead and advance our enterprise Quality Management System (QMS) across all facilities nationwide. This role plays a critical part in supporting our cleanroom and life-science service offerings and will have broad responsibility for ISO compliance, audit readiness, and quality leadership across all laundry plants.
Key Responsibilities
• Lead the execution, implementation, maintenance, and continuous improvement of the enterprise Quality Management System (QMS) across all ISO-certified facilities.
• Ensure compliance with ISO standards, internal quality policies, and customer requirements, with a strong focus on aseptic, sterile, and cleanroom-controlled environments.
• Serve as a primary quality representative for internal audits, ISO certification audits, and customer audits, including preparation, participation, and timely closure of findings.
• Analyze quality performance data, trends, and risks; develop and implement corrective and preventive actions (CAPA).
• Develop, implement, and update quality assurance programs, procedures, and operating practices aligned with business objectives.
• Partner cross-functionally with Operations, Engineering, and other teams to standardize quality practices and drive continuous improvement.
• Lead, mentor, and support Quality team members and plant-level QA leadership nationwide.
• Interface with vendors and suppliers, as needed, to support supply quality and adherence to quality standards.
• Travel to plant locations nationwide to provide quality leadership, coaching, training, and audit support.
Qualifications
• Bachelor's degree in a Life Science discipline (e.g., Biology, Chemistry, Microbiology, Engineering, or related field) required.
• Minimum of 10 years of Quality Assurance experience in one of the following:
o Pharmaceutical, biotechnology, or medical device manufacturing in critical aseptic (sterile) environments, or
o Quality Assurance leadership within cleanroom laundry operations.
• Demonstrated experience supporting and leading ISO-certified quality systems in a multi-site or enterprise environment.
• Strong audit-facing experience with customers and certification bodies.
• Ability to travel approximately 30% nationwide.
Benefits of Working at Prudential Overall Supply
• Competitive compensation commensurate with experience.
• 401(k) with company match and profit sharing - when the company performs well, our employees share in the success.
• Comprehensive medical, dental, and vision insurance coverage for you and your immediate family.
• Paid time off, including vacation and sick time.
• Paid life insurance.
• Tuition reimbursement available after six months of employment.
• Monday-Friday work schedule.
• Opportunities for career development and advancement within the organization.
