Quality Assurance Manager

Nippon Paint Holdings Co., Ltd.

$89K — $149K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a relevant technical field preferred.
  • 10+ years of experience in the automotive coatings industry, focusing on Quality or Operations.
  • Previous supervisory experience required.
  • Demonstrated success in project management and implementing cross-departmental process improvements.
  • Experience with ISO9001 and IATF16949 standards compliance is essential.
  • Lead auditor experience preferred.
  • Proven problem-solving skills related to customer complaints and continuous improvement efforts.

Responsibilities

  • Drive quality culture across the site through communication and employee education.
  • Oversee and maintain the Quality Management System (QMS) compliance with all standards and internal requirements.
  • Participate in new product introductions by ensuring quality controls are established pre-production.
  • Monitor key quality KPIs and lead investigations into quality issues for systemic improvements.
  • Support supplier quality management through QMS audits and corrective action processes.
  • Enforce company policies and maintain accountability for standards adherence among employees.
  • Conduct managerial tasks including hiring, training, and performance assessments.

Benefits

  • Earned bonus structure including attendance bonuses and annual incentives.
  • 11 paid holidays and personal time off for improved work-life balance.
  • Comprehensive health benefits along with a strong 401(k) match program.
  • Career advancement opportunities including tuition reimbursement and recognition programs.
  • Company events that foster a positive and inclusive workplace culture.
Full Job Description
At NPAA, we believe our employees are our greatest strength. We are proud to offer a generous and competitive rewards package, including:
  • Earned Bonus Structure - attendance bonuses, annual merit increases, and an annual incentive bonus plan.
  • Time Off & Holidays - 11 paid holidays each year, plus paid time off to support work-life balance.
  • Health & Retirement - comprehensive health and welfare plans, along with a 401(k)program featuring an exceptional company match.
  • Career Growth & Recognition - tuition reimbursement, employee recognition programs, and opportunities to grow within the organization.
  • Culture & Community - as part of the NPAA family, you'll enjoy company events throughout the year celebrating and appreciating our employees' hard work and dedication.

POSITION SUMMARY:

Manages, plans, and coordinates the Quality Assurance program designed to ensure production of delivered products that consistently meet customer expectations. This position will focus on the prevention aspect of the quality program.

POSITION RESPONSIBILITIES:
  • Drives quality culture throughout the site through consistent communication, demonstration of ownership and accountability for all team members, and educating employees with quality know-how.
  • Oversees the QMS (Quality Management System) and ensures compliance with internal and external requirements as site lead for customer specific requirements, customer audits, internal auditing, ISO9001/IATF16949 certification maintenance, calibration process, GR&R/MSA, PPAP, APQP, controlled document management, management review), utilizing internal team and interdepartmental resources.
  • Participates in new product introductions to ensure proper quality assurance and control plans adjustments are implemented prior to beginning mass production.
  • Monitors and provides management visibility to key quality KPI's and leads effective teams in root cause investigation and countermeasure development/implementation for systemic issues related to those metrics (such as Cost of Quality, Non-Conforming Material Generation, Abnormals, Customer Complaints, Expired/Off Spec Inventory Management).
  • Supports sub-supplier quality management by participating in sub-supplier QMS audits, ensuring sub-supplier QMS satisfies NPAA requirements / quality standards, and monitoring the SCAR (Supplier Corrective Action Request) Process by sharing initial investigation findings and ensuring the supplier reaches effective root cause determination and countermeasure implementation.
  • Interprets company policy to employees and enforces company policy and practices. Holds others accountable for consistent adherence to standards.
  • Performs managerial activities including hiring, training, promotions, performance management and sets departmental goals.

POSITION QUALIFICATIONS:
  • Bachelor's Degree in a relevant technical field preferred.
  • 10+ years of experience preferred in the automotive coatings industry in Technical, Quality or Operations (Quality preferred).
  • Previous supervisor experience required.
  • Must have proven success in project management and ability to implement business process improvements affecting multiple departments.
  • Must have experience in compliance to standards such as ISO9001 / IATF16949,
  • Lead auditor experience preferred.
  • Must have experience in problem-solving (to support customer complaint RCA) and continuous improvement / kaizen processes

SALARY RANGE:

$89,985.14 to $149,403.00 annually. Compensation for this role is negotiable based on experience and skill set.

Additional Competencies:
  • Maintains appropriate confidentiality
  • Ability to meet strict deadlines
  • Ability to manage multiple projects simultaneously to successful completion
  • Ability to work independently with minimal supervision
  • Promotes a harassment-free environment
  • Establishes and maintains effective working relationships; demonstrates a commitment to teamwork
  • Maintains a strong attention to detail
  • Highly developed computer skills in Excel, Word and other office programs
  • ERP system experience such as SAP.
  • Manufacturing industry experience preferred
  • Ability to identify and define problems, collect and analyze data, establish facts, and draw valid conclusions.
  • Ability to work in a fast-paced and dynamic environment
  • Ability to work off shift hours in order to meet the needs of the business.

Nippon Paint Automotive Americas Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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