General Motors

Quality Assurance Lead

General Motors • $88K — $140K *
Rochester, NY 14609In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, manufacturing, quality, or related technical discipline.
  • Working knowledge of manufacturing processes, process controls, inspection methods, and quality management systems.
  • Significant experience in manufacturing, quality engineering, or process engineering within automotive or industrial environments.
  • Proven skills in root cause analysis and problem solving.
  • Familiarity with quality tools such as APQP, PPAP, PFMEA, and SPC.
  • Ability to influence cross-functional teams without direct authority.
  • Adaptability to changing priorities on the plant floor.

Responsibilities

  • Lead quality initiatives in assigned manufacturing areas, collaborating with area leadership.
  • Establish and maintain quality practices such as PFMEA and operator training.
  • Monitor quality metrics to drive process improvements.
  • Respond promptly to customer complaints and internal findings, implementing corrective actions.
  • Oversee the quality review of manufacturing changes and production readiness activities.
  • Collaborate with engineering teams on process controls and change management.
  • Ensure proper management of non-conforming materials and escalate issues appropriately.
  • Conduct quality audits and participate in built-in quality reviews.
  • Utilize data-driven methods to enhance quality and reduce costs.
  • Communicate quality performance and trends to leadership and coach team members.

Benefits

  • Comprehensive health benefit programs including medical, dental, and vision.
  • Health Savings Account and Flexible Spending Accounts available.
  • Retirement savings plan options provided.
  • Sickness and accident benefits.
  • Life insurance coverage offered.
  • Paid vacation and holidays included.
  • Tuition assistance programs available for employees.
  • Employee assistance program for personal support.
  • Discounts on GM vehicles for employees.
Full Job Description
Job Description

The Role:

General Motors is looking for an experienced Quality Leader to join the Rochester Operations Central Quality team. Reporting to the Quality Manager, this role will provide technical and operational leadership for assigned manufacturing areas, including IAFM/Canister and manifold/LOMA-related operations and component processes.

The Quality Lead is accountable for protecting the customer, strengthening built-in quality, and improving manufacturing performance. This role partners closely with Manufacturing, Quality Engineering, Product Engineering, Manufacturing Engineering, Supplier Quality, and plant leadership to identify risk, resolve complex quality issues, and sustain robust processes from launch through production.

This is a hands-on leadership role for a quality professional who can work independently, influence across functions, and translate data and customer feedback into durable corrective actions.

What You'll Do:
  • Lead quality activities for assigned manufacturing areas and serve as the primary quality partner to area leadership.
  • Establish and sustain built-in quality practices, including quality-focused checks, PFMEA, control plans, error-proofing, reaction plans, standardized work, and operator training.
  • Monitor key quality measures-including first-time quality, parts-per-million performance, scrap, rework, customer complaints, alarm limits, and containment-and drive improvement.
  • Lead rapid response to customer complaints, audit findings, internal findings, and emerging issues through containment, communication, root-cause analysis, corrective action, and effectiveness verification.
  • Own quality review of manufacturing changes, production tryouts, deviations, temporary work instructions, process approvals, and launch deliverables; support PPAP and production readiness.
  • Partner with Manufacturing Engineering and Product Engineering on process controls, equipment, tooling, automation, capability, measurement systems, and change-management decisions.
  • Ensure non-conforming material is identified, tagged, contained, traceable, and dispositioned on time, with appropriate escalation of aging or high-risk material.
  • Lead and participate in quality audits, layered audits, Built-In Quality reviews, internal audits, and customer-specific assessments.
  • Apply Practical Problem Solving, Red X, and other data-driven methods to eliminate recurrence, reduce cost of poor quality, and deliver measurable results.
  • Communicate quality trends, risks, countermeasures, and results to leadership; coach quality and cross-functional team members while promoting continuous improvement, safe behaviors, and GM Values.
  • Will be responsible for leading a team of Quality Engineers


Your Skills and Abilities (Required qualifications):
  • Bachelor's degree in engineering, manufacturing, quality, or related technical discipline.
  • Working knowledge of manufacturing processes, process controls, inspection methods, and quality management systems.
  • Significant experience in manufacturing, quality engineering, process engineering, or a related automotive or industrial environment.
  • Proven experience in root cause analysis and problem solving.
  • Experience with core quality tools such as APQP, PPAP, PFMEA, Control Plans, SPC, MSA, and capability analysis.
  • Ability to influence decisions and drive action across Manufacturing, Engineering, Supply Chain, and Quality without relying solely on direct authority.
  • Ability to work on the plant floor and respond to changing production, customer, and business priorities.


What Will Give You a Competitive Edge (Preferred qualifications):
  • Experience in automotive powertrain, air and fuel management, manifold, LOMA, machining, welding, molding, or assembly operations.
  • Experience with manufacturing systems, Built-In Quality, Global Manufacturing System principles, or comparable lean manufacturing systems.
  • Quality or process improvement certification, such as Red X, Six Sigma, or equivalent.
  • Experience with Teamcenter, plant-floor change management, quality databases, Power BI, Minitab, or similar quality and analytics tools.
  • Experience supporting product launches, production readiness reviews, customer-specific requirements, supplier quality concerns, or internal and external audits.
  • Experience coaching or mentoring engineers, analysts, team leaders, and manufacturing personnel.


Compensation:
  • The expected base compensation for this role is: $88,100.00 - $140,700.00. Actual base compensation within the identified range will vary based on factors relevant to the position.

Bonus Potential:
  • An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement

savings plan, sickness and accident benefits, life insurance, paid vacation & holidays,

tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.The selected candidate will be required to travel

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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