U.S. Bank

Quality Assurance & Improvement Project Manager - Professional Practices

U.S. Bank$119K — $140K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience.
  • 8+ years of experience in Internal Audit, Risk Management, Compliance, or Financial Services needed.
  • Expert knowledge of IIA Global Internal Audit Standards required.
  • Strong analytical, critical thinking, and problem-solving skills essential.
  • Proven ability to influence stakeholders and manage multiple priorities.

Responsibilities

  • Lead and execute diverse quality assurance reviews and assessments.
  • Evaluate audit engagements for compliance with CAS Policy and IIA standards.
  • Identify trends and opportunities for improving audit quality and consistency.
  • Monitor and report on remediation of QAIP findings and observations.
  • Prepare actionable reports on QAIP review results for audit management.

Benefits

  • Comprehensive healthcare options (medical, dental, vision).
  • Life insurance coverage, both basic and optional.
  • Short-term and long-term disability benefits.
  • Generous paid vacation ranging from two to five weeks.
  • 401(k) plan with employer contributions and retirement options.
Full Job Description


Job Description

Corporate Audit Services (CAS) Quality Assurance & Improvement Program (QAIP) is responsible for providing independent assessment of audit quality, conformance with the IIA Global Internal Audit Standards, CAS methodology, and applicable regulatory requirements. The QAIP function promotes continuous improvement across CAS through quality assurance reviews, self-assessments, issue validation, reporting, and methodology enhancement activities.

The Audit Project Manager - QAIP is responsible for executing quality assurance reviews, self-assessments, targeted reviews, and continuous improvement initiatives with minimal supervision. This role partners with audit leadership to assess audit quality, evaluate professional judgment and credible challenge, identify opportunities for improvement, and support reporting to senior management and the Audit Committee.

The ideal candidate will possess deep internal audit expertise, strong analytical and communication skills, knowledge of professional standards and regulatory expectations, and the ability to influence stakeholders across a large, complex organization.

Primary Responsibilities

Quality Assurance Reviews
  • Lead and execute quality assurance reviews, including in-flight reviews, post-engagement reviews, targeted reviews, thematic reviews, and horizontal assessments.
  • Assess audit engagements for conformance with CAS Policy, Policy Guidance, Procedures, audit methodology, regulatory expectations, and the IIA Global Internal Audit Standards.
  • Evaluate audit planning, risk assessments, testing strategies, issue identification, workpaper documentation, supervisory review, and reporting effectiveness.
  • Assess evidence of professional skepticism, auditor judgment, and credible challenge during audit engagements.


Professional Standards & Regulatory Assessments
  • Complete self-assessments of conformance with professional standards, regulatory requirements, and internal audit governance expectations.
  • Monitor changes to professional standards, regulatory guidance, and industry best practices and assess impacts to CAS methodology and governance documents.
  • Assist with assessments supporting internal and external quality reviews required under the QAIP.

Continuous Improvement & Quality Monitoring
  • Identify trends, themes, root causes, and opportunities to improve audit quality and consistency across CAS.
  • Analyze QAIP results and quality metrics to identify emerging risks and improvement opportunities.
  • Share best practices and lessons learned with audit teams and leadership.
  • Promote a culture of accountability, collaboration, and continuous improvement throughout CAS.

QAIP Findings & Validation
  • Monitor, validate, and report on remediation activities associated with QAIP findings and observations.
  • Assess effectiveness and sustainability of corrective actions.
  • Conduct follow-up reviews and validation testing as necessary.
  • Evaluate issue quality, root cause analysis, and remediation commitments during QAIP reviews.

Reporting & Stakeholder Engagement
  • Prepare and communicate QAIP review results to audit management
  • Assist QAIP Senior Audit Manager with Audit Committee reporting and annual QAIP reporting activities.
  • Develop concise, actionable reports that clearly articulate observations, root causes, risks, and recommendations.
  • Build productive working relationships with audit teams while effectively challenging audit practices when appropriate.

Methodology & Program Support
  • Assist QAIP Senior Audit Manager with development and execution of the annual QAIP Plan.
  • Support development and maintenance of QAIP methodologies, templates, tools, checklists, and guidance documents.
  • Provide consultation and training related to audit quality expectations, methodology, and professional standards.
  • Support strategic QAIP initiatives, automation efforts, quality analytics, and reporting enhancements.
  • Perform special projects and other duties as assigned.


Basic Qualifications
  • Bachelor's degree or equivalent work experience.
  • Typically more than 8 years of experience


Preferred Qualifications
  • 10 or more years of Internal Audit, Risk Management, Compliance, Regulatory, Financial Services, or related experience.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Demonstrated ability to manage multiple priorities and deadlines.
  • Excellent written and verbal communication skills.
  • Certified Internal Auditor (CIA), CPA, CISA, CRCM, or other relevant professional certification.
  • Expert knowledge of the IIA Global Internal Audit Standards and internal audit quality assessment methodologies.
  • Strong understanding of regulatory expectations applicable to Internal Audit within large financial institutions .
  • Experience performing quality assurance reviews, methodology reviews, self-assessments, external assessments, or regulatory reviews.
  • Experience assessing audit issue quality, remediation effectiveness, and root cause analysis.
  • Experience with quality metrics, data analytics, dashboard reporting, and continuous monitoring techniques.
  • Proficiency with audit management and governance platforms such as TeamMate+, Archer, or similar tools.
  • Relevant experience in financial services businesses, including Credit Risk, Regulatory Compliance, Operations, Treasury, Payments, Consumer Banking, Commercial Banking, Wealth Management, Model Risk, or Technology.
  • Demonstrated ability to influence stakeholders and provide credible challenge while maintaining strong business relationships.
  • Proven ability to adapt to changing priorities and regulatory expectations.


*This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

Internship Programs

Kickstart your career with U.S. Bank’s internship programs. These opportunities are designed for ambitious students who want to gain hands-on experience and develop essential skills in a real-world setting. Our internships provide a platform to engage with experienced professionals and explore potential career paths within the company.

Benefits and Employment Perks

Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

Networking and Innovation

Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at U.S. Bank and find where your skills and passions align with our needs. Prepare your resume, sharpen your interview skills, and get ready to join a team where your career can flourish.

Stay Connected with U.S. Bank Careers

Keep up to date with the latest career tips, insider perspectives, and industry-leading insights from U.S. Bank. Personalize your subscription to receive job alerts and updates that match your career interests.

Search U.S. Bank Jobs

Discover the exciting and rewarding career opportunities waiting for you at U.S. Bank. Search and apply for jobs that match your skills and interests. Join us and be part of a team that values growth, leadership, and innovation.

READ CAREERS BLOG

Stay ahead in your career with U.S. Bank – where your growth is our priority.
Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

Similar Jobs

More Jobs at U.S. Bank

More Finance & Insurance Jobs

  • East West Bank
    Relationship Manager
    $100K — $200K *
    East West Bank
    San Francisco, CA 94112 (San Francisco County)
  • East West Bank
    Senior FP&A Manager
    $130K — $170K *
    East West Bank
    Pasadena, CA 91104 (Los Angeles County)
  • East West Bank
    Branch Manager
    $70K — $100K *
    East West Bank
    Houston, TX 77084 (Harris County)
  • East West Bank
    Business Relationship Manager
    $71K — $140K *
    East West Bank
    San Francisco, CA 94112 (San Francisco County)
  • General Dynamics Ordnance And Tactical Systems
    Manager, Finance
    $70K — $95K *
    General Dynamics Ordnance And Tactical Systems
    Crawfordville, FL 32327 (Wakulla County)

Find similar Quality Assurance & Improvement Project Manager - Professional Practices jobs: