Quality Assurance Director

Alpha Baking Company, Inc.

$100K — $150K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Food Science or related field.
  • 7-10 years of progressive QA/food safety experience with at least 5 years in a leadership role.
  • In-depth knowledge of FSMA, HACCP, GMPs, and food safety regulatory compliance.
  • Experience in bakery or high-volume food manufacturing preferred.
  • Proven record of leading teams and managing third-party audits.
  • Strong analytical skills with a data-driven decision-making approach.
  • Proficiency in QA software, Microsoft Office, and ERP platforms such as SAP or Plex.

Responsibilities

  • Lead and develop QA managers and teams across three Chicago plants to maintain quality and food safety.
  • Ensure compliance with FDA, USDA, state regulations, and customer requirements.
  • Oversee facility audits including third-party certifications, customer inspections, and internal GMP reviews.
  • Manage and enhance quality programs including HACCP, HARPC, allergen control, sanitation, and traceability.
  • Collaborate with cross-functional teams to proactively resolve quality issues and implement corrective actions.
  • Lead investigations into product complaints, deviations, and non-conformances while ensuring data integrity.
  • Develop quality KPIs and partner with HR to maintain effective QA training and corporate initiatives.
Full Job Description
Key Responsibilities:
  • Lead, coach, and develop the QA managers and their teams and three Chicago Plants to ensure strong execution of quality and food safety responsibilities across all shifts.
  • Ensure compliance with applicable FDA, USDA, and state food safety regulations and customer requirements.
  • Oversee facility audits including third-party certifications (e.g., BRC, SQF, AIB), customer inspections, and internal GMP reviews, and all Chicago plants
  • Manage and continuously improve programs related to HACCP, HARPC, allergen control, sanitation, pest control, traceability, and product hold/release.
  • Collaborate with Operations, R&D, Maintenance, and Sanitation to proactively resolve quality issues and drive root cause corrective actions.
  • Lead or support investigations related to product complaints, deviations, and non-conformances.
  • Ensure documentation and data integrity across all QA systems, including product testing, calibration records, and process control charts.
  • Develop and monitor quality KPIs and present metrics to plant and corporate leadership.
  • Partner with HR to ensure QA training programs are maintained and effectively implemented.
  • Support implementation of corporate and customer-driven quality initiatives at the site level.

Qualifications:
  • Bachelor's degree in Food Science or related field.
  • Minimum 7-10 years of progressive QA/Food Safety experience in a food manufacturing environment, with at least 5 years in a leadership role.
  • Strong knowledge of FSMA, HACCP, GMPs, and food safety regulatory compliance.
  • Experience with bakery or high-volume food manufacturing environments strongly preferred.
  • Demonstrated success leading teams and managing third-party audits.
  • Strong analytical and problem-solving skills; data-driven decision-making required.
  • Excellent communication and cross-functional leadership skills.
  • Proficiency with QA software systems, Microsoft Office Suite, and ERP platforms (e.g., SAP, Plex, etc.).

Working Conditions:
  • Based full-time on-site at the Corporate HQ in Chicago, with regular travel to three Chicago Plants.
  • Must be available to support QA coverage across all shifts as needed.
  • Exposure to a manufacturing environment with variable temperatures and allergens.


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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