Quality Assurance, Compliance & Audit Manager - Diagnostics (Laboratory & Radiology)
Location: Southfield, MI (Travel Throughout Metro Detroit Required)
Employment Type: Full-Time
Reports To: Director of Operations - Diagnostics
This role is responsible for ensuring diagnostic services consistently meet the highest standards of quality, patient safety, regulatory compliance, and operational excellence. The ideal candidate combines strong knowledge of laboratory and imaging regulations with a passion for continuous improvement, process optimization, and audit readiness.
If you're a detail-oriented leader who thrives on identifying opportunities for improvement and ensuring excellence across multiple sites, we'd love to hear from you.
What You'll Do
Quality Assurance & Performance Improvement
- Develop, implement, andmaintainquality assurance programs for laboratory and radiology operations.
- Monitor quality indicators, performance metrics, and patient safety measures.
- Identifytrends, gaps, and opportunities for improvement through data analysis and auditing.
- Lead corrective action plans and performance improvement initiatives.
- Support a culture of continuous quality improvement across all diagnostic locations.
Compliance & Regulatory Oversight
- Ensure compliance with all applicable federal, state, and accreditation requirements.
- Maintain readiness for inspections and surveys from regulatory andaccreditingorganizations.
- Monitor changes in regulatory requirements and implement necessary operational updates.
- Develop andmaintainpolicies, procedures, and quality documentation.
Auditing & Risk Management
- Conduct routine operational, clinical, documentation, and compliance audits.
- Perform chart reviews and quality assessments to ensure adherence to organizational standards.
- Investigate quality events, incidents, and compliance concerns.
- Track audit findings and oversee corrective action implementation.
- Provide leadership with regular audit reports and compliance updates.
Laboratory & Radiology Quality Programs
- Partner with laboratory and radiology leadership to standardize quality practices across all locations.
- Review imaging and laboratory workflows for compliance, efficiency, and quality outcomes.
- Monitor equipment quality control processes and maintenance documentation.
- Support accreditation and certification activities for laboratory and imaging departments.
Education & Training
- Provide ongoing education and guidance related to quality standards, compliance requirements, and audit findings.
- Assistwith staff training, competency assessments, and quality improvement initiatives.
- Promote best practices in patient safety, documentation, and regulatory compliance.
What You Bring
Required Qualifications
- Bachelor'sdegree in Healthcare Administration, Clinical Laboratory Science, Radiologic Technology, Nursing, Public Health, Quality Management, or relatedfield.
- Minimum 5 years of experience in healthcare quality, compliance, auditing, laboratory operations, radiology operations, or related healthcare environments.
- Strong knowledge of healthcare regulatory requirements and quality management principles.
- Experience conducting audits, investigations, and performance improvement initiatives.
- Strong analytical, organizational, and problem-solving skills.
Preferred Qualifications
- Experience working in laboratory and/or diagnostic imaging environments.
- Knowledge of CLIA, CAP, ACR, OSHA, HIPAA, and other applicable healthcare regulations.
- Certification in Healthcare Quality, Compliance, Laboratory, Radiology, or related field preferred.
- Experience supporting accreditation surveys and regulatory inspections.
- Lean, Six Sigma, or process improvement experience preferred.
What We Offer
- Competitive Salary
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off and Holiday Pay
- Short-Term Disability, Long-Term Disability, and Life Insurance
- Professional Development and Leadership Growth Opportunities
- Collaborative and Mission-Driven Culture
- Opportunity to shape quality and compliance programs across a growing healthcare organization
Ready to Lead Quality Excellence?
If you're passionate about quality, compliance, patient safety, and continuous improvement, we'd love to hear from you.
Apply today and help EPIC Health maintain the highest standards of diagnostic excellence.
Visit www.epichs.org to learn more.
