As a Qualitative Specialist, you bring a high level of qualitative expertise and craft to the Hypothesis team.
You are a senior team member who works collaboratively with the project team, has excellent moderating techniques, and plays a consultative role with clients. This person confidently leads a variety of types of qualitative methods while constantly "moderating to objectives".
What You'll Do: Client Impact - Act as a trusted partner to clients, and maintain strong client satisfaction
- Serve as the senior contributor to qualitative projects from kickoff to final report delivery
- Moderate a range of qualitative methods, focus groups, IDIs, ethnographies, and co-creations, both in-person and online
- Create key qualitative deliverables, such as the discussion guide, report, and executive summary that fully deliver upon research objectives
- Synthesize qualitative data into insights that align with the research objectives
- Collaboratively partner with the team on qualitative story of the deliverable including slide conceptualization
- Lead client presentations, debriefs, and calls Team Impact
- Act as a mentor for other qualitative team members and the wider Hypothesis team
- Serve as a strong collaborator and thought partner when working cross functionally
Business Impact - Contribute to company culture and champion the Hypothesis Way
- Contribute to business growth and success by delivering high quality insights
- Continuously innovate and elevate the company's qualitative approaches, methods, techniques, and use of platforms
What You Have:- 5+ years expertise leading, moderating, and executing all qualitative methods: interviews, ethnography, focus groups, online boards, workshops
- Fieldwork experience as the lead moderator on 25+ focus groups, 50+ ethnographic interviews, and 50-75+ virtual IDIs led
- Willingness to travel for in-person qualitative fieldwork (50% in-person, 50% online)
- Comfort leading meetings and debriefs with demanding clients
- A self-directed, proactive work ethic with the ability to manage multiple projects simultaneously
- Able to anticipate potential issues with studies or handle unexpected problems, and propose efficient solutions
- Highly developed communication skills, both in writing story-driven reports and verbally communicating approaches and insights
- Experience working remotely and collaborating with a distributed team
- Experience in moderating for video-based deliverables
- Interest and experience in Hypothesis's core categories of technology, automotive, entertainment, and CPG/retail
Nice To Have's:- RIVA credentials or formal qualitative training
- Experience in project scoping, including methodology recommendations, client consultation, and pricing
- Facilitation experience of collaborative client workshops
- Speaking or publishing experience in qualitative research conferences
- Client recommendations are always welcomed!
What We Offer:We are premium. We embrace individuality. We are brave. We support each other. We are all empowered. We're happy when our employees are happy and we understand that everyone needs a creative and positive work environment, time to themselves to recharge, time with family, or just a night to binge on Netflix. To that aim, we've put together the kind of generous benefits package you'd expect with some extras you might not expect:
- Flexible Time Off
- Flexible work with optional office locations in Los Angeles and Seattle.
- 9 Paid Holidays
- Bonus 3-day weekends on those months we don't have a scheduled holiday
- Health, Dental, Vision
- Healthcare & Dependent Care FSA
- 401K + 5% company match
- Employee Assistance Program
- 12 weeks paid Parental Leave
- Annual stipend for the first two years of new family member's daycare.
- Monthly Internet Stipend
- New Hire Home Office Stipend
