QMS Manager
Posting Start Date: 6/1/26
Job Location (Short): Tucson, Arizona, USA, 85706
Requisition ID: 35966
Onsite or Remote: Onsite Position
Job PurposeLead and promote a team to effectively implement process improvement in all areas of the company, defining the quality assurance processes and standards throughout. The main goal of the quality improvement manager is to ensure that comapany-wide processes add value and strengthen our QMS and ISO 9001 certificaiton value.
Travel RequirementsUp to 20%, both domestically and internationally
Job Duties and Responsibilities- Oversee the process improvement quality team and projects including day-to-day management (people, budget), progress towards roadmaps and compliance with training and all MTS business policies.
- Establish objective criteria for individual and team performance assessment.
- Define and implement effective processes for development and operations of the organization. Monitor and ensure the effectiveness of the process and its associated tools such documentation, training, dashboards, etc
- Manage, maintain, and improve the Quality Management System (QMS) focusing on internal customer satisfaction.
- Full scope of ISO 9001:XXXX
- Lead, mentor and coach process owners, local and global teams to ensure effective change control including implementation, maintenance and improvement of processes, and process standardization
- Plan, manage, and drive the internal audit program and the risk list, to enhance the company's productivity
- Collaborate cross-departmentally to apply process corrections or implementations for improved productivity
- Lead cross-departmental root cause investigations (or company process RCAs) in conjunction with the Product Quality Manger as applicable and champion the company's corrective action system.
- Leads enhancement of business processes; identifies and implements opportunities to streamline and improve processes.
- Implements regular learning sessions across the organization to instill a quality culture of accountability.
- Identify new processes and procedures to increase the performance and effectiveness of the Quality Department
- Own and improve critical to quality processes like our Product Release Gates and Serious Quality Problem "Juhin" process.
Required Skills- Degree in Engineering, Administration with 10+ years' experience or MS Degree in with 8+ years of experience
- Experience with Quality Management (comprehensive understanding of ISO9001:2015 or similar)
- Minimum of ten (10) years of quality experience
- Minimum of seven (7) years of direct quality process experience
- Strong leadership and collaboration skills
- Strong foundation on processes improvements tools and problem-solving techniques
- Experience managing a quality team
- Knowledgeable in process improvement techniques (PDCA, PFMEA, DMAIC, Lean Six Sigma, A3, 8D, SCARS, ISO standards, Causal Analysis: 5 whys, root cause analysis,)
Desired Skills- Desired ASQ Certifications: Certified Quality Engineer CQE; Reliability Engineer CRE Manager of Quality/Organizational Excellence Certification CMQ/OE.
- Influence management skills; demonstrated ability to work constructively across all functions of the organization, including customers and suppliers
- Excellent communication and presentations skills (articulate and persuasive)
- Good understanding of Lean and Agile methodologies
If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/ .
