Royal Bank of Canada

QE Lead - Sr. QA Specialist - Salesforce

Royal Bank of Canada$100K — $120K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in Quality Engineering or software engineering
  • Strong hands-on experience with Salesforce
  • Experience in various testing types: functional, integration, regression, end-to-end, API
  • Experience integrating automated testing in CI/CD
  • Proficient in test automation frameworks and tools
  • Understanding of Agile/Scrum processes
  • Strong troubleshooting and root-cause analysis capabilities

Responsibilities

  • Lead Quality Engineering for Salesforce applications
  • Define and implement test automation strategies
  • Build automated quality gates in CI/CD pipelines
  • Enhance test automation coverage
  • Design and maintain test automation frameworks
  • Troubleshoot Salesforce test automation issues
  • Provide guidance and mentorship to teams
  • Track and establish QE metrics
  • Leverage AI/GenAI in Quality Engineering efforts

Benefits

  • Support for development through coaching
  • Dynamic and collaborative work environment
  • Engaging challenges to tackle
  • Progressive accountability opportunities
  • Access to diverse job opportunities across locations
Full Job Description
Job Description

What is the opportunity?
We are looking for a highly experienced Quality Engineering (QE) Lead to drive Quality Engineering practices and test automation excellence for Salesforce applications within RBC Insurance Technology.

This is a senior hands-on technical role requiring strong expertise across Salesforce Quality Engineering, test automation, and quality strategy. The successful candidate will work closely with Salesforce development teams, architects, DevOps teams, Product Owners, and technology partners to improve engineering efficiency, automation coverage, quality, and release reliability.

Strong Salesforce experience and hands-on experience with test automation frameworks and Salesforce testing tools are mandatory.

What will you do?
  • Lead and execute Quality Engineering activities for Salesforce applications.
  • Define and implement end-to-end QE and test automation strategies covering functional, integration, API, regression, and end-to-end testing.
  • Build and enhance automated quality gates across the CI/CD pipeline.
  • Drive increased test automation coverage and integrate automated tests into CI/CD pipelines.
  • Design, implement, and maintain comprehensive test automation frameworks for Salesforce applications.
  • Identify opportunities to reduce manual testing activities through automation.
  • Troubleshoot complex Salesforce test automation, integration, and quality issues.
  • Partner with developers and architects to improve engineering practices and shift quality and security earlier in the SDLC.
  • Support release planning and identify quality risks and testing dependencies.
  • Provide technical guidance, mentorship, and best-practice recommendations to QE and development teams.
  • Establish and track QE metrics such as automation coverage, defect leakage, test execution rates, and release quality.
  • Identify opportunities to leverage AI/GenAI within QE to improve test generation, defect analysis, and automation.


What do you need to succeed?

Must-have
  • 8+ years of experience in Quality Engineering, software engineering, or test automation.
  • Strong hands-on experience with Salesforce development and testing ecosystems.
  • Strong Quality Engineering background with hands-on experience in test automation.
  • Experience with functional, integration, regression, end-to-end, and API testing.
  • Experience integrating automated tests and quality gates into CI/CD pipelines.
  • Hands-on experience designing and maintaining test automation frameworks.
  • Strong experience with test automation tools and frameworks (e.g., Selenium, TestNG, JUnit, Cucumber).
  • Strong troubleshooting and root-cause-analysis skills across test automation, environments, and application integrations.
  • Strong understanding of Agile/Scrum and modern SDLC practices.
  • Ability to independently lead complex technical initiatives and provide technical direction to QE teams.
  • Strong communication and collaboration skills with the ability to work across development, architecture, business, and technology teams.


Nice-to-have
  • Salesforce certifications.
  • Experience with Salesforce Financial Services Cloud and/or Experience Cloud.
  • Experience with test management tools (e.g., Zephyr, TestRail, Flossum Robotic Testing).
  • Experience with GitHub Actions, Jenkins, and CI/CD pipeline integration.
  • Experience implementing SAST/DAST and security quality gates within CI/CD pipelines.
  • Experience with performance engineering and performance test automation.
  • Experience with API and enterprise integration testing technologies.
  • Experience applying AI/GenAI to Quality Engineering use cases.
  • Experience within financial services or insurance technology.


What's in it for you?
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies
  • Education
  • Bachelor's degree in computer engineering, Computer Science, or equivalent professional experience
  • Industry certifications (ISTQB, CSTE) a plus


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Job Skills
Application Testing, Decision Making, Detail-Oriented, Group Problem Solving, IT Quality Assurance, Long Term Planning, Predictive Analytics, Programming Languages, Salesforce (Software), Software Product Testing, Test Automation

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-13

Application Deadline:

2026-09-17
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
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86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
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