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10-19-2026 JOB SUMMARY The QA Release Supervisor oversees quality assurance and release management functions for the UCSC Genome Browser, coordinating QA staff, developers, and project management to prioritize and test software changes and support a high-quality public software release every three weeks. The incumbent directly supervises QA team members and is responsible for work assignment, goal setting, performance management, staff development, and other personnel actions. The QA Release Supervisor oversees QA workflows and protocols, including implementation of process improvements, pipeline development, scripting, data wrangling, feature testing, and documentation. The incumbent also coordinates user-facing communications and works with scientists, collaborators, and Genome Browser users to gather feedback, inform project priorities, and provide guidance on use of the tool.
APPOINTMENT INFORMATION Budgeted Salary: $100,100 - $135,228/year. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.
Benefits Level Eligibility: Full benefits
Schedule Information: - Full-time, Fixed
- Percentage of Time: 100%, 40 Hours per Week
- Days of the Week: Mon-Fri
- Shift Includes: Day
Employee Classification: Career appointment
Job End Date: None
Work Location: Remote
Union Representation: Non-Represented
Job Code Classification: 005939 (QA RELEASE MGT SUPV 2) - Grade 24
Travel: Never or Rarely
JOB DUTIES 40% - Supervision
- Prioritizes workflow based on project needs.
- Works closely with developers and the project manager to prioritize bugs, features, and data wrangling into the UCSC Genome Browser weekly.
- Directly supervises QA team members, including feature testing and implementation, documentation, and goal setting.
- Coordinates testing of all code changes made to the UCSC Genome Browser between developers and QA, facilitating a high-quality public software release every 3 weeks.
- Oversees communication with users, which includes coordinating the mailing list, organizing user surveys, and presenting to collaborators when needed.
- Participates in the selection and development of personnel as needed.
- Initiates salary increases, classification reviews, and terminations.
- Conducts performance management when necessary.
- Holds financial responsibility for employee ProCard and travel expenses, ensuring all expenditures align with the department's budget and compliance policies.
25% - Communication
- Communicates with outside collaborators in order to best inform project direction and provide guidance on the use of the UCSC Genome Browser tool.
- Travels to scientific meetings and presents posters or workshops.
25% - Quality Assurance
- Implements improvements to the UCSC Genome Browser QA protocols to ensure product quality, including pipeline development, protocol updates, scripting, and data wrangling.
10% - Documentation
- Improves UCSC Genome Browser documentation, including new pages, tutorials, and clarifications.
REQUIRED QUALIFICATIONS - Bachelor's degree in related area and / or equivalent experience / training.
- In-depth knowledge of software functions and analysis.
- In-depth understanding of the design, development, and analysis of software.
- In-depth skills associated with software design, modification, testing, implementation, and analysis.
- In-depth understanding of the use of automated testing tools, including skills to perform automated QA procedures.
- Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization.
- Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
- Ability to operate an advisory level, consistently interacting with IT and line-of-business senior management.
- Thorough understanding of and experience with the use of automated testing tools and ability to perform automated QA procedures.
- Skills in software lifecycle management.
- Thorough understanding of and experience with the use of software testing tools and ability to perform automated QA procedures.
- Ability to create and track the release improvement process to gene sequence organization, genome maintenance, and gene expression and regulation in eukaryotes.
- Demonstrated experience working with large biographical data sets.
- Ability to elicit and communicate scientific, technical and non-technical information in English in a clear and concise manner both in verbal and written form.
- Demonstrated experience with UNIX and shell-scripting.
- Demonstrated skill and experience in a customer service environment.
- Interpersonal skills to work with scientific, technical and lay personnel at various levels in the organization, and ability to work harmoniously in a fast-paced team environment.
- Self-motivated, able to learn quickly, meet deadlines, work independently and as part of a team, and demonstrate problem-solving skills.
- Basic supervisory skills.
- Demonstrated skill in managing technical staff.
PREFERRED QUALIFICATIONS - Demonstrated experience in a programming language such as Python or Pert.
SPECIAL CONDITIONS OF EMPLOYMENT - Selected candidate will be required to pass a pre-employment criminal history background check.
- Selected candidate must pass the employment misconduct disclosure process.
- Ability to work long periods of time at a computer with or without accommodation.
- This is a fully remote position, and the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.
- Ability to travel nationally.
- Ability to travel internationally.
- Ability to maintain appearance and conduct suitable for working in a professional setting.
- Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
- The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California vaccine program.
- Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here .
- Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.
