QA/QC Manager

Role Type: Full-Time

Reporting To: Vice President, Project Delivery / Project Delivery Office

Location: Corporate (Houston or Corpus Christi, TX offices) - with travel to active project sites

Role Summary

The QA/QC Manager is responsible for the quality management function across CEC Energy Services' full project portfolio. This is a corporate leadership role operating under the Project Delivery Office, with accountability for developing and standardizing the company quality management system (QMS) and supporting site QA/QC Leads across all active projects - including utility-scale solar, industrial, and electrical construction scopes.

This role requires a senior quality professional who has operated at the program level, can build and improve quality systems, and has the field credibility to lead through influence across a multi-site, multi-discipline construction organization. The QA/QC Manager is CEC's quality authority, the owner of cross-project quality standards, and the escalation point for quality risk and non-conformance across the portfolio.

Core Accountability

The QA/QC Manager is directly accountable for:

• Owning and continuously improving CEC's company-wide Quality Management System (QMS)
• Standardizing quality processes, inspection frameworks, and documentation requirements across all project scopes
• Supporting and mentoring site QA/QC Leads to ensure consistent, high-quality execution across the portfolio
• Serving as the escalation point for NCRs, quality risk, and customer quality concerns across all projects
• Partnering with Project Delivery, Operations, and Preconstruction to integrate quality requirements into project planning
• Representing CEC in customer and owner quality meetings at the corporate or program level

Execution Responsibilities

• Develop, implement, and maintain CEC's Quality Management System across solar, industrial, and electrical construction scopes
• Create and standardize project quality plan templates, ITP frameworks, inspection checklists, and NCR workflows for use across all project types
• Conduct site quality audits and assessment visits across the project portfolio to evaluate QMS compliance and support site teams
• Support site QA/QC Leads in ITP development, NCR resolution, customer interface, and turnover documentation for complex or high-risk projects
• Lead or support project kickoff quality planning to ensure quality requirements are understood and resourced before mobilization
• Review and approve project-specific quality plans, ITPs, and major NCR dispositions prior to customer submission
• Manage and track portfolio-level quality metrics including NCR rates, rework incidents, inspection completion, and turnover performance
• Lead root cause analysis and corrective action programs for recurring quality issues across the portfolio
• Develop quality training materials and deliver onboarding for site QA/QC personnel
• Maintain CEC quality records, audit findings, and corrective action registers at the corporate level
• Identify and implement process improvements based on lessons learned across projects and disciplines
• Coordinate with project leadership on quality staffing needs, including QA/QC Lead and Inspector resource planning
• Other duties as assigned

Leadership & Standards

• Build and maintain a quality culture across a distributed, multi-site field organization
• Lead by technical credibility and field experience - site teams must see this role as a resource, not just an oversight function
• Communicate proactively with Project Delivery leadership, Operations, and executive stakeholders on quality performance and risk
• Maintain objectivity and consistency in quality decisions across all projects and scopes
• Escalate systemic quality risk to senior leadership with clear supporting data and recommended corrective action
• Live and promote STRIVE© values in every interaction

Required Experience & Qualifications

• 8+ years of QA/QC experience in electrical construction, energy, or heavy industrial environments
• Demonstrated experience operating at the program or corporate quality level across multiple concurrent projects
• Direct experience with utility-scale solar construction quality required; industrial or electrical construction quality experience also required
• Proven ability to develop and implement Quality Management Systems in a construction or EPC environment
• Strong background in ITP development, NCR management, root cause analysis, and corrective action programs
• Experience managing or mentoring site QA/QC personnel across multiple locations
• Ability to read and interpret electrical, civil, and structural drawings, specifications, and project contracts
• Working knowledge of applicable codes and standards including NEC, IEEE, IEC, and NFPA as applied to solar, industrial, and electrical scopes
• Proficiency with Microsoft Office; experience with quality management software or digital inspection platforms a plus
• Excellent written and verbal communication skills - able to present quality performance and risk to executive leadership
• CQM, CQE, or equivalent quality certification preferred
• OSHA 30 preferred

Professional Discipline

• Systems thinker who can build quality infrastructure while staying close enough to the field to identify execution risk
• Ability to lead without direct authority across a distributed project workforce
• Disciplined approach to documentation, audit readiness, and continuous improvement
• Strong judgment in quality risk triage - knows when to escalate and when to resolve at the site level
• Collaborative partner to Project Delivery and Operations while maintaining independence on quality decisions

Measures of Success

• QMS adoption and consistent implementation across all active project sites
• Portfolio-level NCR rates, rework incidents, and quality deficiency trends
• Turnover documentation quality and on-time delivery rates across projects
• Customer and owner quality satisfaction at the program level
• Inspection completion rates and ITP compliance across the portfolio
• Site QA/QC Lead effectiveness and retention

Working Conditions

• Corporate-based role with regular travel to active project sites across CEC's portfolio
• Travel expected at 30-50% depending on portfolio activity and site quality needs
• Extended hours may be required during project mobilization, customer audits, or quality escalations

Compensation & Benefits

Base Compensation: Competitive salary commensurate with experience, scope of responsibility, and demonstrated capability.

Health Benefits: Comprehensive medical, dental, and vision coverage options available for employees and eligible dependents.

Retirement Benefits: Participation in the company 401(k) plan, including employer matching, subject to plan terms and eligibility.

Paid Time Off: Vacation, holidays, and paid time off policies consistent with role responsibilities and business needs.