Quality Assurance ManagerFeversham, ON$100,000 - $115,000 + Performance BonusAt Ice River Sustainable Solutions, we're looking for a Quality Assurance Manager who doesn't lead quality from behind a desk.
We're looking for someone who enjoys being on the production floor, building relationships with Operations, Maintenance and Sanitation teams, solving problems at their source, and creating a culture where quality and food safety are everyone's responsibility.
Reporting to the Plant Manager, you'll lead all aspects of the site's Quality Assurance and Food Safety programs while helping drive operational excellence across one of our flagship manufacturing facilities.
What You'll Do- Lead the Quality Assurance and Sanitation teams while coaching and developing employees.
- Own site quality performance, proactively identifying risks and driving corrective actions through to sustainable resolution.
- Maintain a visible presence on the production floor, partnering with Operations and Maintenance to continuously improve product quality and manufacturing performance.
- Lead customer complaint investigations, root cause analysis, corrective actions and continuous improvement initiatives.
- Maintain compliance with SQF, regulatory, customer and corporate quality standards.
- Analyze and present quality data, trends and KPIs to support operational decision-making and plant performance.
- Monitor quality metrics including rejects, scrap, rework, product holds and non-conformances while implementing solutions that improve overall performance.
- Develop and maintain quality systems, procedures, documentation and training programs.
- Foster a proactive quality culture built on accountability, urgency, collaboration and continuous improvement.
What We're Looking For- Post-secondary education in Quality Assurance, Food Science, Chemistry, Microbiology or another related discipline.
- 5+ years of progressive leadership experience in Quality Assurance within a manufacturing environment.
- Strong knowledge of Quality Management Systems (QMS), Statistical Process Control (SPC), root cause analysis and corrective action processes.
- Experience leading quality investigations, audits and continuous improvement initiatives.
- Demonstrated ability to interpret data, identify trends and present meaningful recommendations that drive action.
- Excellent leadership, communication and relationship-building skills.
- Experience with SQF or comparable food safety certification programs is strongly preferred.
- Food and/or beverage manufacturing experience is strongly preferred.
- Experience supporting plastics manufacturing would be considered an asset.
- SAP experience is considered an asset.
Why Join Ice River Sustainable Solutions?- Competitive salary of $100,000-$115,000 plus annual performance bonus.
- Opportunity to influence quality culture at the site leadership level.
- Collaborative leadership team committed to continuous improvement.
- Career growth within one of Canada's leading sustainable manufacturing organizations.
- Comprehensive benefits program and RRSP.
- Be part of an organization committed to innovation, sustainability and operational excellence.
