Endava plc

QA Lead

Endava plc • $100K — $130K *
US-AnywhereRemote in United States
Healthcare
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years in QA/testing, with at least 3-4 years in a QA Lead role
  • Hands-on experience with RxCLAIM and pharmacy claims processing
  • Solid understanding of pharmacy benefits management (PBM) principles
  • Proficient with test management tools (e.g., ALM, Jira, Zephyr)
  • Strong analytical, problem-solving, and communication skills
  • Experience leading QA teams and collaborating with cross-functional stakeholders

Responsibilities

  • Lead end-to-end QA activities for RxCLAIM applications, encompassing strategy and execution
  • Serve as QA liaison for PBM/RxCLAIM initiatives, coordinating with various teams
  • Establish and enforce QA standards and best practices for projects
  • Review business requirements and specifications from a QA perspective
  • Design test cases covering eligibility, claims, pricing, and prior authorizations
  • Coach and mentor QA analysts in RxCLAIM workflows and testing practices
  • Oversee SIT, UAT, and regression testing, supporting client UAT cycles
  • Ensure adherence to healthcare regulations and industry standards
  • Monitor test execution metrics, defect trends, and quality KPIs
  • Support automation initiatives and participate in release planning and post-release analysis

Benefits

  • Competitive salary package and performance-based bonuses
  • Career coaching and access to global career opportunities
  • Training, certifications, and participation in complex projects
  • Hybrid work arrangements and flexible hours for work-life balance
  • Internal wellbeing programs and access to well-being apps
  • Engagement in tech communities, clubs, and diversity events
Full Job Description
Job Description

We are seeking an experienced RxCLAIM QA Lead to lead quality assurance activities for pharmacy benefits management (PBM) systems, with a strong focus on RxCLAIM. The ideal candidate will combine deep domain expertise in pharmacy claims with hands-on QA leadership, ensuring high-quality delivery across complex healthcare platforms.

Key Responsibilities
  • Lead end-to-end QA activities for RxCLAIM-based applications, including test strategy, planning, execution, and defect management
  • Act as the QA point of contact for PBM/RxCLAIM initiatives, collaborating closely with business analysts, developers, and product owners
  • Define and enforce QA processes, standards, and best practices across projects
  • Review and validate business requirements, functional specifications, and technical designs from a QA perspective
  • Design and oversee test scenarios, test cases, and test data covering eligibility, claims adjudication, pricing, formularies, benefits, accumulators, and prior authorization
  • Lead and mentor QA analysts, providing guidance on RxCLAIM workflows and testing techniques
  • Coordinate SIT, UAT, and regression testing, including support for business and client UAT cycles
  • Ensure compliance with healthcare regulations and industry standards (HIPAA, CMS, etc.)
  • Track test execution metrics, defect trends, and quality KPIs; report status to stakeholders
  • Support automation initiatives by identifying regression candidates and working with automation teams
  • Participate in release planning, production validation, and post-release defect analysis


Qualifications
  • 8+ years of experience in QA/testing, with at least 3-4 years in a QA Lead role
  • Strong hands-on experience with RxCLAIM (claims processing, plan setup, pricing, benefits, accumulators, DUR, PA)
  • Solid understanding of PBM and pharmacy domain concepts
  • Strong knowledge of test management and defect tracking tools (e.g., ALM, Jira, Zephyr, qTest)
  • Excellent analytical, problem-solving, and communication skills
  • Proven experience leading teams and coordinating with cross-functional stakeholders

Preferred Qualifications
  • Experience with test automation tools and frameworks
  • Exposure to other PBM platforms (e.g., QNXT, Facets, ICD)
  • Experience working in Agile/Scrum environments
  • ISTQB or similar QA certification


Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:
  • Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
  • Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
  • Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
  • Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
  • Health: Global internal wellbeing programme, access to wellbeing apps;
  • Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.


Additional Employee Requirements
  • Participation in both internal meetings and external meetings via video calls, as necessary.
  • Ability to go into corporate or client offices to work onsite, as necessary.
  • Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
  • Ability to bend, kneel, crouch, and reach overhead, as necessary.
  • Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
  • Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
  • For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
  • For positions that require business travel and/or event attendance, a valid driver's license and acceptable driving record are required, as driving is an essential job function.

About Endava plc

Endava is a multinational IT services company headquartered in London, United Kingdom. The company provides digital transformation consulting, agile software development, and testing services to clients in various industries including finance, insurance, healthcare, retail, media and technology. Endava has delivery centers in Romania, Moldova, Bulgaria, Serbia, North Macedonia, Argentina, Uruguay, Venezuela, Colombia, Mexico, and Peru. The company was founded in 2000 and went public on the New York Stock Exchange in July 2018.
Learn more about Endava plc
Size
11,001 employees
Market Cap
$4.3 billion
Industry
Information Technology
Net Income
$35.2 million
5 Year Trend
+32.7%
Revenue
$383 million
NASDAQ
DAVA
* Ladders Estimates

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