About the RoleThe QA Engineer will help drive the quality and reliability of Epic's products as we grow. You are a hands-on tester who owns the quality of the features you cover -- planning what to test, finding the problems that matter, and making sure they get fixed before they reach users. You will work across Epic's web app, iOS and Android apps, and the services behind them, partnering closely with product and engineering throughout the development cycle.
This is a fully remote, US-based role working closely with a global engineering team.
Key Responsibilities- Design and maintain test plans and test cases from product specs and acceptance criteria across web and mobile
- Execute manual functional, exploratory, and regression testing across web and mobile, including cross-browser (Chrome, Safari, Firefox, Edge) and cross-device coverage on real iOS and Android devices
- Own release verification -- run smoke and sanity passes and provide QA sign-off before releases ship
- Write clear, reproducible bug reports; triage severity and priority, and drive defects to closure with engineers
- Strengthen and expand Epic's automated testing -- extend UI/end-to-end and API coverage and grow it as features change
- Partner with product and engineering during feature development to catch issues early
- Track and report QA coverage, defect trends, and release-quality signals
Required Qualifications- 3+ years in a QA or software-testing role, including hands-on manual test planning and execution
- Experience testing native mobile apps on real iOS and Android devices
- Structured bug reporting and defect triage in an issue tracker (e.g., Jira)
- Experience building automated UI/end-to-end and API tests with a modern framework (e.g., Playwright or Cypress)
- Strong problem-solving skills, attention to detail, and a sense of ownership over quality
- Bachelor's degree or equivalent practical experience
Preferred Skills- Familiarity with running tests in CI (e.g., Jenkins)
- Prior QA experience with consumer web or mobile applications
- Basic SQL for data verification
- Experience with test-management tooling (e.g., TestRail, Zephyr)
- Familiarity with Testramp for automated regression orchestration
- Familiarity with accessibility testing against WCAG or Section 508
- Proficiency in Mandarin Chinese a plus
