SUMMARY OF JOB RESPONSIBILITIESThe duties of a Business Class Director (BCD) include responsibilities for company-wide development, coordination, monitoring, and improvement of technical competencies of business class staff, products, and services to meet client needs, response to market drivers, and risk management across HDR. Business Class Directors support the needs of all Market Sectors, Business Groups, and geographic regions, as appropriate to their areas of practice, expertise, and focus.
Specifically, the Pump Stations and Pipelines (PS&PL) Business Class Director is responsible for the direction, coordination, and quality of work for the pump stations, pipeline and tunneling design programs within HDR. Responsibilities include building close working relationships with related business classes, market sectors, business groups and operations. The PS&PL BCD will provide risk management on projects with technical complexity. The position will participate in and provide oversight of a variety of project types including planning, design, construction, and full lifecycle services for pump stations, design of pipelines, and management/oversight of water bearing tunnel projects and subconsultant design activities for water bearing tunnel projects.
The position will build and maintain the industry presence, reputation, and participation in professional organizations to raise the profile of the practice. As part of these duties, the Business Class Director participates in client management, participates in proposal and project development and is an active member of professional organizations. The BCD will mentor and direct Business Class leaders that help manage and execute the mission of the business class.
The BCD may be required to execute certain responsibilities and actions according to the HDR Matrix of Authority (MOA) including risk-focused reviews of technical and project elements. The selected individual may be asked to work closely with HDR legal, project managers, business group managers and area managers in reviewing go/no go decisions, SOWs, Contracts, and project pricing - especially for projects and activities relating to water conveyance tunnels. The position will also require coordination with HDR's other regional and corporate business class technical leads and advisors.
As the Pump Stations and Pipelines Business Class Director, you will participate in the corporate management of the pump stations and pipelines program. This includes targeted technical training, coordination and staffing of critical projects, problem solving, claims management and staff mentoring.
Position or Role Responsibilities- Provide company-wide leadership of technical capabilities within the business class.
- Build close working relationships and coordinate with related business classes, market sectors, business groups and operations.
- Lead and participate in technical risk management through process and resource reviews, providing technical advisory services on selected projects, and claims prevention and avoidance activities.
- Drive quality assurance and control processes and coordinate with the WBG Quality Manager in those areas.
- Oversee development and application of technical tools, standards, and techniques to enhance service quality and efficiency. Ensure that technical staff are aware of and monitoring emerging technologies.
- Oversee assignment of qualified, experienced staff to projects including effective use of worksharing.
- Work with market sector directors to develop strategic plan for the business class and provide strategic and tactical business trend input to business group leadership at the national, regional, area and local levels.
- Leads applied research strategy and engagement (e.g., Water Research Foundation and similar organizations) to advance WTEM technical capabilities, inform future service offerings, and translate research outcomes into practice standards, tools, and guidance across HDR.
- Leads and maintains strategic relationships with key university graduate programs to support workforce development, applied research collaboration, recruiting pipelines, and long-term capability building for the WTEM business class.
- Along with Regional WTEM BC Leaders facilitate business class teamwork, communication and work sharing between offices, business classes, management, marketing, and staff.
- Monitor business class direction, adherence to policies and practices, quality assurance, technical tools, project staffing and resource to workload allocation.
- Build technical expertise and production capacity through recruitment and training. Coordinate all strategic hires within the business group.
- Facilitate business class technical experts in support of client development and project pursuits.
- Ensure that business class technical experts represent HDR by involvement in industry organizations and functions including presentations and publications.
- Oversee Practice Groups within Business Class.
- Facilitate "lessons learned" for project delivery, processes, trends, successes, strengths, and weaknesses.
- Monitor company-wide performance within business class to achieve defined goals and support operational managers in monitoring project performance and implementation of corrective actions.
- Facilitate the PARR process through assignment of Lead Reviewers, acting as a Lead Reviewers, and review of requests for PARR exemptions.
Location and TravelThe geographic location of this position is non-specific; however, a location with significant HDR presence is preferred. The estimated, average travel requirement is primarily at 50% with monthly variations between 0% and 75%.
Preferred Qualifications- Experience in a Business Class or Professional Services leadership role.
- Experience working cooperatively with other HDR business class directors, operations managers, technical directors, and marketing managers on business class efforts
Keyword(s): pumps, pump station, pump facility, design, pipe, pipeline, transient, tunnel.
QualificationsRequired Qualifications - Bachelor's degree in a Professional, Architecture, Engineering or closely related field
- A minimum of 10 years of experience in related field
- For Business Class leadership roles for which the core service being overseen is technical design, the role must maintain a professional or Architecture/Engineering registration and has related technical experience
- Experienced in development and management of diverse teams
- Works cooperatively with other business class directors, operations managers, technical directors and marketing managers on business class efforts
- Committed to quality, improvement and HDR values
- An attitude and commitment to being an active participant of our employee-owned culture is a must
