Morgan Stanley

Public Platforms Solutions Specialist - Investment Management - Vice President

Morgan Stanley$110K — $225K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience as a user or service provider of investment/trading platforms
  • Bachelor's degree required
  • Experience with client support for portfolio analytics or trading systems; familiarity with BlackRock Aladdin preferred
  • Proven problem-solving skills and an owner mindset
  • Knowledge of Accounting, Middle Office Operations, and Trading workflows
  • Prior leadership experience in project or team roles
  • Highly organized with a focus on process optimization

Responsibilities

  • Define and execute the service strategy for the public investment platform
  • Support the Public Platform team through project management and strategic solutions
  • Act as the primary escalation point for service issues on the public platform
  • Prioritize and manage requests from Investment, Trading, Operations, and Technology teams
  • Collaborate with platform vendor on issue resolution and enhancements
  • Lead governance forums for cross-functional communication and alignment
  • Oversee hiring and management of team members for enhanced support functions
  • Assess and improve existing platform issues and service strategies

Benefits

  • Comprehensive employee benefits and perks
  • Support for work-life balance
  • Opportunities for internal mobility and career advancement
  • Commitment to diversity and inclusion
  • Access to a collaborative and innovative work environment
Full Job Description
The Public Platform Solutions Specialist will support the overall Public Platform team, with a specific focus on driving the service strategy of MSIM's public investment platform. The role will assist in coordinating needs across core stakeholders in Investment, Operations, Accounting, Trading and Technology functions, and will work closely with the Head of Public Platform as a key liaison to our core platform vendor. This individual will serve as an escalation point for issues that require specialized attention, refine escalation paths, and promote alignment across support areas within stakeholder partner groups (e.g., Technology and Operations).

DUTIES and RESPONSIBILITIES:
  • Define and drive the service strategy for the public investment platform
  • General support of the Public Platform team, which may include project management or strategic solutioning for Public Markets business needs
  • Serve as key escalation point for service issues for the public investment platform
  • Manage issues and priorities for internal stakeholders across investment teams, Trading, Operations, and Technology.
  • Liaise with platform vendor to manage issues resolution, enhancement requests, development roadmaps and continuous product/platform education
  • Head governance forums to promote communication and alignment across internal cross-functional support areas
  • Participate in hiring and managing a team to bolster the overall support function, including platform administration (entitlements, governance, invoicing etc.)
  • Manage internal user training processes and remediation of issues
  • Assess existing platform issues to advise on gaps; provide insights and ideas to improve service approach based on experience and industry best practices


QUALIFICATIONS

Education and/or Experience
  • Minimum eight years of work experience as a user or service provider of an investment/trading platform
  • Four-year college degree
  • Series 7, CFA or other certifications that demonstrate industry knowledge are beneficial but not required


Knowledge/Skills
  • Experience in a client support function for portfolio analytics software and/or trading systems; specific experience with BlackRock Aladdin preferred
  • Enthusiasm for improving client experience, with a penchant for problem-solving and an "owner" mindset
  • Familiarity of Accounting, Middle Office Operations, and/or Trading workflows
  • Demonstrated ability to prioritize issues and serve stakeholders' needs proactively
  • Prior managerial/professional leadership experience preferred (e.g. project/team lead, with or without formal managerial responsibilities)
  • Detail-oriented and organized with an inherent interest in optimizing processes
  • Ability to work independently and steer projects and tasks to completion
  • Effective written and verbal communication skills


To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Expected base pay rates for the role will be between $110,000 and $225,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

About Morgan Stanley

Morgan Stanley Investment Management are active managers of capital, working to outperform the market and deliver results for their clients. Morgan Stanley Investment Management's long-tenured professionals apply their experience and expertise across public and private markets, in single-sector, multi-asset and custom solutions.

Morgan Stanley Careers

Joining Morgan Stanley today means becoming part of a global team dedicated to strengthening communities, pioneering innovation, and fostering diversity. As a leading global financial services firm, Morgan Stanley offers unparalleled job opportunities, career growth, and a culture of leadership that together create an exceptional employment experience. Work You’ll Do At Morgan Stanley, you will collaborate with knowledgeable professionals to drive innovation and deliver solutions in financial services. Our team is composed of diverse, talented individuals who bring their unique skills and perspectives to work every day, setting the standard for leadership in the global market. Morgan Stanley is not just a company; it's a place where ambitious, creative, and skilled individuals can build a rewarding career. Here, you can experience the benefits of a vibrant culture dedicated to professional growth and diversity training. Internship Programs Kickstart your career with Morgan Stanley’s internship programs. These positions offer invaluable industry insights and professional experience to students and recent graduates. Interns at Morgan Stanley gain hands-on experience, working alongside seasoned experts in a dynamic, supportive environment. Innovation and Professional Growth We believe in the power of innovation to solve complex problems and encourage our team to think differently and act boldly. Morgan Stanley supports your career development through comprehensive training, development programs, and leadership workshops, ensuring that every employee has the tools they need to succeed. Join Our Team Explore the various job opportunities at Morgan Stanley, from entry-level positions to executive roles. We are hiring individuals who are passionate about finance and eager to contribute to a team that values integrity, excellence, and a forward-thinking mindset. Enhance your skills through our networking events, mentorship opportunities, and ongoing professional development. Stay Connected Keep up to date with the latest from Morgan Stanley Careers by subscribing to our job alert emails. Tailor your preferences to receive updates about new postings, career tips, and exclusive insights from our team leaders. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Morgan Stanley Jobs portal. Prepare your resume, refine your interview techniques, and join a company that values innovation and leadership. At Morgan Stanley, we’re not just building careers—we’re developing leaders. Discover how far your talents can take you by joining our team today.
Learn more about Morgan Stanley
Size
77,000 employees
Market Cap
$144.1 billion
Industry
Net Income
$10.9 billion
Founded
1935
5 Year Trend
+10%
Revenue
$52 billion
NASDAQ

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