Salary: $81,456.00 - $101,728.00 Annually
Location : 110 E. La Habra Blvd., La Habra, CA
Job Type: Full-time
Job Number: 00488
Department: Administration
Opening Date: 07/22/2026
Closing Date: 8/12/2026 5:00 PM Pacific

ABOUT THE POSITION:
Under general supervision, the Public Information Coordinator develops and administers City-related media and public information activities, including creating and/or reviewing material for social media dissemination, drafting and reviewing press releases, and creating and/or reviewing public announcements; coordinates and monitors placement of information on the City's website and intranet site, as well as various social media accounts; responds to a variety of public information related inquiries; provides support for the creation of La Habra Life articles; reviews information placed in the "Life in La Habra" magazine; provides a variety of support and assistance related to the public information function and performs related work as required.
Examples of Duties

ESSENTIAL DUTIES (Duties may include, but are not limited to the following):

• Serves as the City's primary social media coordinator; works with all City Departments to track, gather and disseminate information related to City programs, events and activities.
• Oversees all City Department social media accounts and coordinates each department's social media materials, information and outreach.
• Evaluates and develop new means of engaging with the community through social media, printed media, community events and the City's website; maintains awareness of new trends and developments in social media content for continued and effective community engagement.
• Serves as the City's co-website administrator; works with all departments to determine effective means of organizing and presenting important web content related to department and City services; ensures that information on the City's website is current, relevant and accurate.
• Coordinates with departmental webmasters regarding the placement of content on the City's website and intranet site.
• Monitors and coordinates the City's government cable channel and prepares public service messages and announcements for cable channel use.
• Coordinates consistent marketing messages and branding of City programs and services.
• Creates marketing materials, including high-quality print and digital flyers, catalogues, and brochures.
• Attends City events, as required, and takes high quality photographs and video recordings as needed for publication purposes and to document events.
• Organize community outreach materials for public events.
• Develops and executes public information programs that are designed to convey specific information regarding City events, programs, and services
• Collaborates with key management staff to identify department communication and marketing deficiencies and needs; ensures consistent and accurate messaging.
• Monitors the effectiveness of various marketing channels to generate community participation and engagement; adjust program and outreach priorities as needed.
• Responds to inquiries and requests for information from the media, governmental and other representatives, and the public; oversee the creation of press releases, ads, and information materials.
• Coordinates with law enforcement personnel to present sensitive information related to investigations, crimes, and other matters of sensitive public interest.
• Coordinates with public works personnel to distribute time sensitive information related to street closures, CalTrans SigAlerts, pending weather events, park closures, capital projects, or any other impacts in the public right of way.
• Develops and maintains marketing and key stakeholder contact lists to ensure the City's ability to communicate messages to targeted audiences quickly and effectively.
• Coordinate communications with outside agencies and organizations; attend and participate in local community group meetings.
• Assists with the planning, development and implementation of the City's bi-annual Community Satisfaction Survey effort.
• Perform related duties, as assigned.

Typical Qualifications

QUALIFYING KNOWLEDGE, SKILLS, AND ABILITIES:
KNOWLEDGE OF:

• Professional writing and presentation skills, including spelling, grammar and punctuation.
• Basic functions of municipal government, including the role of an elected City Council and appointed boards and commissions.
• Highly effective customer service skills and techniques.
• Website development, management and design.
• The role of a comprehensive public information programs in a local government environment and marketing/promotional techniques at the municipal level.
• Principles, practices, methods and techniques involved with public relations/marketing, writing, graphic arts, audio visual production, and photography.
• Advanced video and multi-media equipment, productions, operations and techniques.

SKILL AND ABILITY TO:

• Communicate effectively, orally and in writing.
• Efficiently organize tasks and set priorities.
• Work in an office environment requiring prolonged sitting or standing, or in the field in inclement weather, as necessary.
• Maintain work effectiveness and meet deadlines with frequent changes in workload and priority assignments.
• Plan, organize, coordinate and implement community involvement activities, special events and other complex projects and assignments.
• Use tact, discretion, and diplomacy in conflicts situations, and maintain an open and approachable manner.
• Establish and maintain effective working relationships with a diverse environment, including: elected officials at all levels of government, staff, management, the general public, community and business groups, media, and others encountered in the course of work.
• Walk, kneel, crouch, squat, stoop, bend, reach, twist, grasp, drag, lift and carry items totaling approximately 25 pounds in weight. Communicate with City staff, management representatives, governmental and business representatives, consultants, vendors, contractors, community groups, and the general public.
• Work occasional evenings and weekends.

EDUCATION/ TRAINING/ EXPERIENCE:
Any combination of training and experience, which demonstrates attainment of the required knowledge and ability to perform the required work, typically:

EDUCATION: Equivalent to a Bachelor's degree from an accredited college or university with major course work in journalism, marketing, public relations, communications, public administration or a closely related field.

EXPERIENCE: Three (3) years of communications, public information, social and media relations, and community outreach experience; or an equivalent combination of training and experience. Experience working for or with public agencies or entities that provide services to public agencies is desirable.

LICENSE REQUIREMENTS:
Must possess and maintain a Class C driver's license issued from the State of California, acceptable driving record, and evidence of insurance are required.
Supplemental Information

SPECIAL REQUIREMENTS:
Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all La Habra city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.

PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS
While performing the duties of this class, the employee is constantly required to sit, and occasionally to stand and walk. The employee must be able to talk and hear. The employee must be able to use hands to finger, handle, feel or operate computer hardware and standard office equipment; and reach with hands and arms above the below shoulder level. The employee occasionally lifts and carries equipment typically weighing less than 25 pounds.
Specific vision abilities required by this class include close vision and the ability to adjust focus.

MENTAL DEMANDS
While performing the duties of this class, the employee is regularly required to use oral and written communication skills, read, and interpret data. Thoroughly analyze and solve problems; exercise sound judgment in the absence of specific guidelines; establish priorities and work on multiple assignments and project concurrently; meet intense and changing deadlines given interruptions; and interact appropriately with staff, management, city officials, contractors, public and private representatives, and others in the course of work.

WORK ENVIRONMENT
The employee frequently works in office conditions where the noise levels are usually moderate, at or below 85 decibels. The employee attends City Council meetings, city events, and other functions on behalf of the city, including functions being held during evening and weekend hours.

APPLICANT INFORMATION:
To be considered for this opportunity, please submit a City application online through the Human Resources Department webpage at Applicants must file a concise and complete City application regarding their qualifications. Applications may be accompanied by a resume describing experience, education and training in relation to the requirements of the position. However, resumes will not be accepted in lieu of a City employment application.

All applications will be reviewed and only those candidates determined to be most qualified on the basis of experience and education, as submitted, will be invited to participate in the selection process. The selection process may include, but is not limited to oral interview and/or written exams and oral presentations. Successful candidates will be place on the employment eligible list from which hires may be made. The list is valid for up to one year, unless exhausted sooner. The final candidate must successfully complete a medical exam, drug screening, employment history verification, DMV check and will be fingerprinted.

If any accommodation is needed during the interview, please notify the Human Resources Department at least five days in advance of your scheduled appointment so that we may be able to provide a reasonable accommodation.

Retirement:
Classic members of California Public Employees' retirement System (CalPERS) will be under the 2% @ 60 defined benefit plan. As part of this benefit members pay eight percent (8%) towards contribution. Additional benefits include: Three Year Final Compensation, Service Credit for Unused Sick Leave and the 1959 Survivor Benefit Level IV.

PEPRA Members: California Public Employees' Retirement System (CalPERS) under the 2% @ 62 defined benefit plan. As part of this benefit members pay the statutorily mandated 50% of the normal cost plus an additional 1%. Additional benefits include: Three Year Final Compensation, Service Credit for Unused Sick Leave and the 1959 Survivor Benefit Level IV.

Deferred Compensation: The City contracts with MissionSquare Retirement for deferred compensation program. The City provides a $100 matching contribution per pay period. Enrollment is voluntary.

Management Benefits: The City offers a Cafeteria Plan and city contribution is $2,050 per month.
• Health Insurance-CalPERS Health Plans
• Dental - Delta Dental
• Vision -VSP
• Life Insurance and LTD- Standard Insurance

Sick Leave: Sick leave accrual rate of 96 hours per year.

Vacation Accrual: Vacation leave from 80 hours per year to 200 hours per year based on years of service with the City. Vacation buy-back is available of up to 80 hours per fiscal year.

Administrative Leave: 50 hours of administrative leave per fiscal year on a use or lose basis.

Holidays: Eleven (11) paid holidays per year.

Flexible Spending Account: A flexible spending account program is available to employees on a pre-tax basis to pay for eligible health and dependent care costs.

Retirement Health Savings Plan: Management employees contribute fifty dollars ($50) per month to a Retirement Health Savings Plan. The City will provide a Retiree Health Saving plan match of $25 per pay period to Management employees.

Other Benefits: Access to City Hall Gym
01

Which best describes your highest level of education?

• High School Diploma or equivalent
• Associate's Degree
• Bachelor's Degree in an unrelated field
• Bachelor's Degree in Journalism, Communications, Public Relations, Marketing, Public Administration, or a closely related field
• Master's Degree

02

How many years of professional experience do you have in communications, public information, public relations, marketing, or community outreach?

• Less than 3 years
• 3 to 4 years
• 5 to 7 years
• 7 or more