TeleTech

Public Health Business Analyst

TeleTech$77K — $176K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience with business systems users to gather and document requirements
  • Experience in IT or data analytics
  • Skilled at documenting business, functional, and system requirements
  • Strong stakeholder engagement and requirements documentation skills
  • Ability to obtain Public Trust or Suitability determination
  • Bachelor's degree required

Responsibilities

  • Support public health analytic initiatives for government health agencies
  • Conduct qualitative analysis and provide improvement recommendations
  • Facilitate requirements gathering sessions with stakeholders
  • Translate requirements into technical specifications
  • Identify gaps in processes and suggest improvements and automation

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development support
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
Full Job Description
Public Health Business Analyst
The Opportunity:

Support public health analytic initiatives for government health agencies. Formulate and define systems scope and objective through research fact-finding combined with a comprehension of applicable business systems and industry requirements. Conduct qualitative analysis of existing implementations and provide thoughtful, strategic improvement recommendations. Conduct requirements gathering sessions with client stakeholders using interviews, document analysis, business process descriptions, use cases, scenarios, and workflow analysis. Translate requirements into technical specifications. Identify gaps in processes and opportunities for improvements and automation. This position is located in Atlanta, GA.

You Have:
  • 3+ years of experience working directly with business system users to elicit and document complete, accurate, and testable requirements
  • Experience with IT or data analytics
  • Ability to document business requirements, functional requirements, and system touchpoints, including management driven requirements, reporting and dashboard requirements, and workflow requirements for business processes
  • Ability to interface directly with stakeholders, actively listen to their needs, and document all requests
  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
  • Bachelor's degree


Nice If You Have:
  • Experience in government health agencies
  • Experience utilizing modern project management software such as Jira or Azure DevOps to manage backlogs and log defects
  • Knowledge of Palantir Foundry
  • Knowledge of data structures, relational databases, data lineage, and data governance principles


Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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