Who You AreMilitary, law enforcement, or security backgrounds are great; however, they are not a requirement. We are less interested in your previous career and more interested in who you are. We value integrity, dedication, and a passion for excellence. You will be successful because you are willing to learn quickly, work hard, tell the truth, and perform. Performance matters most; not your date of hire!
Responsibilities & ExpectationsThe Senior Team Leader Emergency Response Agent (ERT) is tasked with numerous functions providing overall support to protective security operations in dynamic, multifaceted, and fast-paced corporate environments.
- The following are basic functions and responsibilities of this role:
Ensure the overall safety and security of protectees/corporate employees. - Monitoring security systems and technology tools for various properties to include alarms and cameras.
- Update existing site-specific Emergency Action Plans (EAPs) and Standard Operating
Procedures (SOPs) - Manage site specific health and safety programs.
- Access control for visitors, employees, and vendors.
- Opportunities for special assignments.
- Effectively build relationships and communicate with key staff and employee
stakeholders. - Maintain discretion and confidentiality.
- Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
- Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
- Detect and report suspicious activity and security vulnerabilities.
- Be able to operate in a dynamic, multifaceted, and fast-paced environment.
- Complete assigned special projects as required.
- Travel as required
Minimum Requirements
- Participation in random drug screenings.
- Must complete physical readiness test prior to offer of employment. Team members must always maintain physical readiness to respond to an attack or hazard.
- Pass pre-employment background investigation.
- Possess a Bachelor's degree and/or equivalent applicable work experience.
- Possess a valid and current driver license.
- Possess a valid U.S Passport.
- Possess Basic Life Safety (BLS) certification.
- Possess NYS unarmed security guard card.
- Must be able to obtain a New York State armed guard card and NYC CCW and/or LEOSA
license.
Desired Qualifications - Prior ERT, military, law enforcement or executive protection experience providing
physical security, emergency response, surveillance detection, secure transportation. - Prior training in incident response, emergency medicine, etc.
- Professional and friendly communicator with a positive attitude and commitment
to excellence (prior experience in customer service or hospitality industries). - Experience in Access Control Systems Software, Google Suite, Slack, etc
- NYC CCW and/or LEOSA with NYS Armed Guard Card
Additional Benefits - Medical, Dental, Vision, and Life Insurance, Competitive 401k
- Employee Assistance Program (EAP).
- Paid time off
- Professional development assistance
Information SecurityProtect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
