Property Operations Analyst

Starr Insurance Companies • $70K — $95K *

New York, NY 10025In-Person

Finance & Insurance

Less than 5 years of experience

3 days ago

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Job Overview by Ladders

Qualifications

Bachelor's degree in Business, Finance, Operations Management, Insurance, Data Analytics, or a related field.
2+ years of operations or business analysis experience in insurance or the property/casualty industry preferred.
Strong analytical skills and proficiency with data analysis tools like Excel, Power BI, or Tableau.
Familiarity with process mapping tools such as Visio or Lucidchart is a plus.
Excellent organizational skills and attention to detail; able to manage multiple priorities.
Effective communication skills for conveying complex information clearly.
Collaborative nature with a proven ability to work across various departments.

Responsibilities

Analyze and identify performance trends and improvement opportunities in property business operations.
Prepare reports and dashboards to offer data-driven insights for senior leadership.
Conduct root cause analysis on operational issues and support remediation efforts.
Help develop and track operational KPIs; engage in target setting and performance monitoring.
Document workflows and identify areas for standardization or automation with cross-functional teams.
Lead process improvement initiatives, from research to measuring outcomes post-implementation.
Ensure data integrity and accessibility in collaboration with IT and data teams.
Assist in making business cases for investments aimed at operational enhancements.

Benefits

Support for a culture of continuous improvement and operational excellence.
Opportunity for professional development and advancing analytical skills.
Collaboration with senior leaders and cross-functional teams that enhances exposure to various business operations.

Full Job Description

The Property Operations Analyst will support the property insurance business by analyzing operational performance, developing insights, and driving process enhancements across all core functional areas. Reporting directly to the Property COO, this analyst will collaborate with stakeholders from underwriting, claims, policy administration, IT, and other teams to deliver actionable analytics, recommend improvements, and ensure operational excellence.

Responsibilities:

Analyze property business operations, processes, and performance metrics to identify trends, gaps, inefficiencies, and opportunities for improvement.

Prepare regular and ad-hoc reports, dashboards, and presentations for senior leaders, providing data-driven insights and recommendations.

Conduct root cause analysis on operational issues; support the development and tracking of remediation action plans.

Assist in developing and monitoring operational KPIs and benchmarks; participate in target setting and progress tracking.

Partner with cross-functional teams to document workflows, map processes, and identify areas for standardization or automation.

Support process improvement initiatives, including collecting requirements, researching best practices, supporting implementation, and measuring outcomes.

Collaborate with IT and data teams to ensure the integrity and accessibility of property operations data.

Assist in developing business cases for investments in people, process, or technology to improve operations.

Monitor regulatory, compliance, and audit requirements to ensure operations align with internal standards and external mandates.

Provide analytical and project support for strategic initiatives and other projects as directed by the Property COO.

Support a culture of continuous improvement and operational excellence.

Qualifications:

Bachelor's degree in Business, Finance, Operations Management, Insurance, Data Analytics, or related field.

2+ years of experience in operations analysis, business analysis, or process improvement-insurance or property/casualty industry experience strongly preferred.

Strong analytical and problem-solving skills; proficiency with data analysis tools such as Excel, Power BI, Tableau, or similar.

Experience with process mapping and documentation (e.g., Visio, Lucidchart) is a plus.

Excellent attention to detail and organizational skills; able to handle multiple tasks and deadlines.

Effective written and verbal communication skills; capable of conveying complex information to a range of audiences.

Collaborative working style with a demonstrated ability to work cross-functionally.

Self-starter with initiative, flexibility, and a proactive approach to supporting operational goals.

Commitment to high ethical standards, professional integrity, and operational excellence.

About Starr Insurance Companies

Starr Insurance Companies Careers

There has never been a better time to join the global team of Starr Insurance Companies—the leading provider of insurance and investment solutions worldwide.

Work You’ll Do

Join Starr Insurance Companies' top-tier team to assist some of the most prestigious clients in navigating their risk management and insurance strategies. Transform the approach to global insurance solutions with the brightest minds at Starr Insurance Companies. This is where innovation meets industry expertise in a dynamic environment. Lead from a unique position in the marketplace, at the crossroads of deep industry knowledge and extensive insurance innovation. Engage with a worldwide network of professionals dedicated to redefining the future of insurance and risk management. Collaborate with a diverse and inclusive team, fostering a culture of professional growth and diversity training.

Introducing the Starr Insurance Companies Professional Growth Path

The team is committed to building a leading career development framework to help individuals master their professional journey within the insurance industry.

Do Innovative Work

Be part of a team that is at the forefront of industry innovation—delivering targeted solutions through a depth of expertise that is unmatched in the insurance sector.

Drive Innovation and Leadership

Develop and implement groundbreaking solutions on trusted platforms, enhancing Starr Insurance Companies' position as a leader in the insurance industry.

Be Part of a Great Team

Join a team that values diversity and leadership, working on a wide range of initiatives that harness the capabilities of Starr Insurance Companies' global presence.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how Starr Insurance Companies is leading the way in predictive analytics to revolutionize risk assessment and management solutions.

The Starr Insurance Companies Edge

With a commitment to innovation and leadership, Starr Insurance Companies helps clients tackle the challenges of today’s dynamic market. Clients globally turn to Starr Insurance Companies for strategic insights and solutions that drive growth and success in the insurance industry.

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