Job Type
Full-time
Description
About the RoleAn Atrium
Property Manager will serve as a point of contact for current residents at one of our communities in Nashville. The Property Manager reports directly to the Regional Manager, and is expected to make teamwork and customer service their top priority.
Location: Nashville, TN
Salary: $70,000 - $95,000 (base salary is based on experience). Eligible for bonuses.
Schedule: Flexible Schedule including weekends required. Standard hours are Monday - Friday 8:30am - 5:30pm.
Key Responsibilities- Support and participate in fulfilling customer service and leasing standards
- Maintain accurate resident and property records
- Review resident service requests, set up work orders, and follow-up with residents or builders and warranty company until work is complete
- Responds to resident requests promptly and courteously and provides solutions to resolve resident issues
- Assists in preparing all paperwork specific to new and renewal lease agreements
- Determines lease renewal rates and assist in delivery of renewal letters to secure renewals
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
- Identifies areas for improvement and improve the efficiency, productivity, and profitability of the community
- Collects, posts, and deposits rents/security deposits and other portfolio income on a daily basis
- Leads the maintenance and management of budgeted occupancy, collections, and expenses
- Independently establishes priorities, manages time effectively, and fulfills assigned objectives and projects
- Responds to and resolves unexpected problems and handles priority changes in a fast-moving environment
- Comprehends legal documents and able to carry out related rent collections and lease management.
- Completes financial records, budgets, and other fiscal reporting.
Requirements- Minimum 3 - 5 years of experience in a management or leadership role (Property Manager, Assistant Property Manager, or Leasing experience preferred)
- Reliable transportation and valid Driver License
What We're Looking For- Experience: An understanding of property operations with emphasis on lease terms to support contract enforcement, including collections. The proven ability to provide excellent customer service resulting in resident retention.
- Soft Skills: Highly organized with excellent time management skills. Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations.
- Tech Skills: Computer savvy (Office/Google Workspace). Familiarity with Appfolio, Property Meld or similar property management systems is a plus!
- Mindset: Self-disciplined, positive, energetic and resourceful, hands-on, adaptable, and dependable. Team oriented but able to work independently.
- Bi-lingual (Spanish-speaking) candidates are highly encouraged to apply!
Why Work with Us?When you join Atrium, you're not just starting a job-you're building a career in a supportive, people-focused environment. We invest in our employees with competitive pay, growth opportunities, industry certification opportunities, and a benefits package designed to support you and your family.
In short, we invest in the whole you - your HEALTH, your TIME, your FUTURE, and your GROWTH.
Benefits eligibility begins the 1st of the month following your start date. Here are some highlights:
HEALTH & PROTECTION
- Medical, dental, and vision coverage
- Employer-paid life insurance ($50,000)
- Employer-paid short-term disability
- Additional voluntary benefits
TIME TO RECHARGE
- 3 weeks paid time off
- 12 paid company holidays
- Parental leave for birth or adoption
FINANCIAL WELLNESS
- 401(k) with employer match
- Flexible spending account (FSA)
- Dependent care FSA
GROW WITH US
- Company-provided training and mentorship
- Real career growth opportunities - we promote from within
Salary Description
$70,000 - $95,000 base + bonuses
