JOB SUMMARY:

The Property Manager will oversee day-to-day property management activities, mentor on-site staff, and ensure all properties under your supervision meet our high standards of quality and service. Your role will involve a mix of strategic planning, team management, and hands-on problem-solving.

QUALIFICATIONS AND EXPERIENCE:
• Must have a High School diploma or equivalency.
• Minimum of 4 years Property Manager experience in an on-site office setting.
• Must be proficient in Yardi plus Microsoft Office Suite programs (Excel and Word).
• Excellent oral and written communication skills, organized, solution-oriented, and driven to complete projects.
• Working knowledge of NY local and state, plus federal and fair housing laws, especially rent stabilization laws.

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
• Use Microsoft Office Suite (Outlook, Word, Excel, etc) to collect and analyze information
• Bilingual with Spanish and Notary is a plus
• Ability to communicate effectively and professionally in person and in writing
• Able to set goals and meet deadlines
• Able to use sound judgment and lead a successful team
• Create and implement productivity standards
• Ability to work independently and as part of a team
• Respond to the needs and provide support to the leasing team
• Accountability for staff performance
• Knowledge of proper grammatical usage, punctuation, and spelling
• Ability to establish effective working relationships with a variety of people at all levels in the organization.
• Dependability- ability to report for work as scheduled on a consistent basis
• Ability to understand and adhere to internal and external laws, rules, and policies.

ESSENTIAL JOB FUNCTIONS: Essential job duties but not limited to the following: (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.}

Property Operations and Maintenance:
• Oversee the general upkeep and maintenance of the property, including managing repairs, inspections, and preventive maintenance schedules.
• Coordinate with the maintenance team and contractors to ensure the property is safe and compliant with health and safety regulations.
• Conduct regular property inspections to assess building conditions and address maintenance concerns promptly.
• Manage and track repair work orders and ensure timely completion of requests.

Resident Relations and Support:
• Foster a welcoming, respectful, and supportive environment for tenants.
• Serve as the first point of contact for residents regarding any issues related to the property.
• Address tenants' concerns and issues related to the property, ensuring that all concerns are handled in a timely and effective manner.
• Maintain open communication with tenants, case managers, and service providers to coordinate support services.
• Address and resolve any conflicts or concerns between residents, promoting a safe and peaceful community atmosphere.
• Ensure that residents understand and follow all rules and policies related to their tenancy and housing.

Leasing and Rent Collection:
• Use Yardi to ensure properties are leased in accordance with the program requirements, including tenant eligibility and affordability guidelines.
• Manage the application and screening process, ensuring compliance with fair housing laws and policies.
• Handle lease renewals, move-ins, and move-outs, ensuring all paperwork is completed and filed accurately.
• Collect rent payments and manage financial records for the property, including maintaining accurate accounting of rent collections, deposits, and expenses.
• Work with residents to resolve any outstanding rent issues and/or create payment plans.

Compliance and Reporting:
• Ensure the property complies with NYC, NYS, and federal regulations, including housing laws, health and safety codes, and accessibility requirements.
• In the event that any City agency violation is received against the property, the Property Manager to process the removal of said violation.
• Maintain accurate records related to tenant leases, income verification, and other required documentation.
• Prepare and submit regular reports on occupancy, rent collection, maintenance, and property issues.
• Monitor program compliance with supportive housing guidelines and document any non-compliance.

Team Coordination and Community Outreach:
• Collaborate with support services staff, social workers, and other service providers to ensure that tenants receive the necessary services.
• Attend regular meetings with community partners, housing authorities, and other stakeholders.
• Provide outreach and assistance to potential residents, as needed.

ICL BENEFITS:

PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours, and EDU Leave is 40+ hours ONLY!

• PAID Orientation and Training
• Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too)
• Life & AD&D Insurance + Medical Flexible Spending
• Mental Health Services and Providers
• Educational & Parental Leave
• Tuition & Work-Life Assistance
• Commuter Benefits Plan
• Employee Assistance Program
• Matching 403B (non-profit)
• Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc.
• Discounts on select ticketed purchases provided by Plum Benefits
• And many more...

Salary: 85K-95K

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.