Property Manager

Knoxville, TN

The Opportunity

As a Property Manager at Anchor, you are responsible for all operational aspects of the buildings you manage, and in conjunction with the assigned Asset Manager, facilitate occupancy of the buildings. Our Property Managers are empowered, trusted, and given the tools to fully run the day-to-day operations for their portfolio, including building relationships with tenants, triaging work orders, coordinating preventative maintenance, and other tenant or property improvements. Our Property Managers strive to perform a task as completely as possible, with the goal of fully taking the complete task off-of-the "plate" of the delegating management team member - expecting, at most, management's review and approval. Our ownership-mentality mindset is built upon the assumption that our Property Managers may have the opportunity to present, explain, and defend the work product to our client - and that the client's response to the timeliness, quality, thoroughness, format, and conclusions of the employee's work product will form his or her impressions of Anchor Health Properties.

The anticipated base salary for this role ranges from $85,000 to $100,000, with eligibility for a discretionary bonus. Final compensation will be determined based on experience, qualifications, skills, and location.

How you'll contribute
• Work in a fast-paced work environment while managing conflicting priorities.
• Manage, under the direction of the firm's executive leadership, a medical outpatient portfolio ranging from 200k to 350k SF, primarily third-party physician owned. The size of the portfolio and ownership structure will vary based on the region, among other factors, including but not limited to number of tenants, locations, etc.
• Day-long or overnight travel may be required.
• Primary responsibility for all work order processing and third-party dispatching for service requests affiliated with the portfolio.
• Negotiate, track, and arrange for preventative maintenance contracts, repairs, maintenance, and certificates of insurance, among other matters, through the utilization of engineering staff and the building work order management system.
• Manage third party building engineer(s), which may include recommendations for hiring, staffing levels, and utilization of labor, noting overtime. Provide ongoing coaching and feedback to further develop competencies and skills.
• Correspondence with tenants and clients via letters, email, and telephone regarding their rent and service needs.
• Maintain strong rapport with tenants and facilities maintenance personnel.
• In conjunction with the Asset Manager, assist with new and renewal leases for the portfolio.
• Work with accounting and management to set annual budgets for each project and to distribute regular reports to owners and tenants, in addition to accurately forecasting upcoming expenditures based on management expertise, prior spending, price increases, and inflation.
• Develop accurate monthly, quarterly, and annual financial reports in accordance with owner's reporting requirements. Manage operation expenses by proactively identifying and addressing negative expense trends.
• Regularly travel to properties for meetings and walk throughs while building strong relationships with tenants.
• Create and review requests for proposals from various service contractors for property management needs and from general contractors, architects, interior designers, etc. for ongoing suite buildouts, preventative maintenance contracts, and oversight of building CapEx and tenant improvements (interior renovations; exterior renovations, elevator modernization, etc.).
• Create and assemble all documents for a tenant guide for each tenant at each property with basic information about the property and its management - including instructions and schedules for different aspects of the building: fire alarms, service requests, access control, HVAC schedule, lighting schedule, emergency contact information, emergency preparedness plans, etc.
• Create and maintain signage directories.
• Establish efficient long-term practices for each building and a relationship with each tenant, resulting in minimizing expenditures and maximizing value to the owner.
• Serve as the first point of contact for after-hours building emergencies.
• Support office operations in the following responsibilities:
• Complete annual strategic management reports; submit regularly updated financial, property condition, and leasing statements to management and owners.

What you bring
• Meticulous attention to detail and systematic organizational skills.
• Possess a strong work ethic and take a proactive approach to your work.
• Ability to multitask with ease.
• Ability to both work independently and collaborate with other team members.
• Experience with property-level financial reporting and with the management of medical outpatient properties.
• Strong knowledge of accounting principles.
• You identify as a teachable employee, possess a "can-do" attitude, professional correspondence etiquette, and strong interpersonal skills.
• You take initiative and are committed to producing quality outcomes in work completed both independently and as part of a team.
• Ability to work after hours and some weekends (hours may vary to meet the business needs of the property).
• Must have strong knowledge and experience with Microsoft Office programs, including Outlook, Word, Excel and PowerPoint
• A strong knowledge of facility management systems, as well as accounting reporting and payables systems.
• Bachelor's degree in business or management preferred.
• 3 - 5 years of commercial real estate, property management, or customer service experience required.
• Real estate license preferred.
• Certified Property Manager (CPM), Real Property Administrator (RPA), or similar certification(s) preferred.

Does this sound like you? Apply today! Even if you meet most, but not all, of the qualifications above, you are encouraged to apply. Please submit your resume to Anchor Health Properties. Applications will be reviewed on a rolling basis and the position will remain open until filled.

Please note that Anchor does not partner with external recruiting agencies to fill positions. Unsolicited submissions from third-party recruiters will not be considered.

Anchor Health Properties is not able to sponsor applicants for work visas, including H-1B, TN, or other employment-based visa classifications. We are also unable to consider candidates requiring current or future work authorization sponsorship, including those on Optional Practical Training (OPT), Curricular Practical Training (CPT), or similar programs.

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