Property Management Operations Director

PJ Morgan Real Estate

$80K — $95K *
Omaha, NE 68104In-Person
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in property management at a managerial level
  • Proficient in Microsoft 365 and technology tools
  • Strong leadership and team motivation skills
  • Excellent verbal and written communication abilities
  • Problem-solving and analytical skills
  • Customer-centered attitude with a focus on retention
  • Real estate license preferred, required within the first year if hired

Responsibilities

  • Lead and manage the property management team, including day-to-day tasks and performance reviews
  • Participate in recruitment efforts to attract top talent for the department
  • Conduct weekly meetings with the President to align on workflow and team tasks
  • Facilitate annual goal planning sessions with quarterly objectives for the team
  • Engage actively in all company events and initiatives
  • Direct and oversee training sessions for staff development and departmental meetings
  • Create and track annual budgets to ensure department revenue targets are met

Benefits

  • Full-time, salaried position with weekday hours
  • Opportunity for professional development and continuous learning
  • Engagement in significant company and industry activities
  • Involvement in goal-setting processes at the corporate level
Full Job Description
We're gathering applications for future openings. While we're not hiring right now, we'd love to learn more about you.

Job Title: Property Management Director

Employment Type: Full time/Salary

Schedule: M-F 8-5 on call as needed, adjust for meetings

Report to: President

The Scope of Work
  • Lead/manage/accountability of direct reports which includes but not limited to,day to daytask management, training for each role, cross training for each role, approval of time of requests, performance reviews, process and procedure changes and implementation.
  • Assistin the hiring process for your department.Keepingrecruiting and searching for top talenta priority.
  • Meet with President weekly to discuss workflow, task planning for the week, month,quarterand year and then delegate work to team accordingly.
  • You will take part in annual company goal planning, with quarterly directives for you and your team toaccomplish.
  • Be present and activeinall company events.
  • Direct/lead You-niversityor other training classes as assigned as well as department meetings.
  • Annual Budget creation and tracking to ensure your department revenue is performing at or above over the course of each year.
  • Customer retention is a priority for you and your team.
  • You will take the lead on all customer issues/complaints related to your department and follow up until resolved.
  • You will work directly with the company marketing team to ensure all marketing efforts are being followed and tracked by your team to include new concepts as well as current.
  • You will work directly with the Director of Operations to ensure all company processes and procedures are followed, tracked by you and your team, via monthly reporting.
  • Assist PM Operations Manager with implementing any new software tools PM specific.
  • You will work to get involved and be a leader in the real estate industry, ensuring our company isin the knowof all industry changes and we have a voice at the table when decisions are being made.
  • You will lead your team on allemergencyand storm related concerns as they arise, leading the way on communication to team,tenantsand owners.

The Ideal Candidate
  • Must have excellent interpersonal skills, a positiveattitudeand a customer service spirit.


  • Ability tomaintainconfidentiality,sensitivityand professionalism.
  • Above average written and oral communication, organizational and multi-tasking skills.
  • Proven ability to lead, manage, and motivate a team.
  • Proficient problem solving and analytical skills.
  • Self-disciplined and motivated to achieve.
  • Continuous learning is a prioritytoyou and will be expected from your team.
  • Familiarity with Microsoft 365
  • Real estatelicensepreferred but notrequired, althoughcandidatewillbe requiredto obtain in first year of employment in all states we do business.
  • Previousexperience at a manager level or higher in property management.

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