Utica Mutual Insurance Company

Property Field Adjuster - Buffalo/Western NY

Utica Mutual Insurance Company$77K — $110K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma required; bachelor's degree preferred
  • 4-7 years experience adjusting personal and commercial lines claims preferred
  • 3-5 years of field adjuster experience including writing estimates preferred
  • Licensing as an adjuster to be obtained in designated states
  • Knowledge of estimating guidelines and turnaround times

Responsibilities

  • Investigate and prepare reports on property losses for personal and commercial lines
  • Engage with insureds, legal representatives, and agents frequently
  • Operate independently with limited supervision while managing a high volume of claims
  • Ensure adherence to estimate guidelines and turnaround times
  • Deliver excellent customer service to internal and external contacts
  • Perform additional tasks as assigned
  • Follow corporate policies and procedures

Benefits

  • Comprehensive medical and prescription drug benefits
  • Dental and vision benefits
  • Life insurance and disability benefits
  • 401(k) plan with profit sharing and company contributions
  • Tuition assistance and professional training support
  • Paid family leave and adoption/surrogacy assistance
  • Voluntary insurance options for various needs
  • Matching gift programs and paid volunteer days
Full Job Description
What you will do

This is an important customer-facing position, as you'll be responsible for meeting with our insureds and completing field estimates. The territory for this field adjuster position is primarily in the Buffalo/Western New York area. Personal and commercial lines losses will be reviewed, with estimates then moving to our team of desk adjusters. On occasion, desk estimating will be required as needed. This position includes eligibility for a company vehicle.

Key responsibilities
  • Investigate, prepare complete scope and report on personal and commercial lines property losses.
  • Position requires extensive personal contact with insureds, their legal representatives and customer agents. Occasional contact with law enforcement officials may be required.
  • Operate on an independent basis with limited supervision in handling/settling a high volume of claims within assigned authority.
  • Follow estimating guidelines and adhere to field adjuster turnaround times.
  • In the case of a Catastrophe event, you may deployed to the field to inspect losses for a defined period of time to facilitate progressive adjudication during the event. You would be eligible for CAT pay during this deployment.

Additional Responsibilities
  • Provide excellent customer service to our internal and external customers.
  • Performs other duties as assigned.
  • Conforms with all corporate policies and procedures.

What you need
  • High school graduate required, 4 year college degree preferred.
  • 4-7 years of adjusting personal and commercial lines claims preferred.
  • 3-5 years of field adjuster experience including writing estimates preferred.

Licensing

Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained within the timeframe set forth by the Company and must be maintained as needed throughout your employment.

Salary range: $77,000 - $110,000

The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits:

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:
  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits
  • 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
  • Health Savings Account (HSA)
  • Flexible Spending Accounts
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs
  • Personal Insurance Discount

Additional Information:

This position is a full time salaried, exempt (non overtime eligible) position.

Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.

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About Utica Mutual Insurance Company

Utica Mutual Insurance Company is a property and casualty insurance company that provides a range of insurance products to individuals and businesses. The company was founded in 1914 and is headquartered in New Hartford, New York. Utica Mutual Insurance Company is a subsidiary of Utica National Insurance Group, a mutual insurance holding company. The company has a strong financial position and is committed to providing excellent customer service.
Learn more about Utica Mutual Insurance Company
Size
1,000 employees
Industry
Net Income
$50 million
5 Year Trend
+2%
Revenue
$500 million
NASDAQ

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