The Project Manager operates at the center of Edge Operations, serving as the primary intake point for emergent issues, strategic opportunities, and cross-functional project work. This role leads both emergent and enduring projects that drive operational efficiency, automation, AI integration, and tooling innovation across the organization. The Project Manager brings together multi-disciplinary teams to rapidly iterate on solutions—whether addressing known problems, conducting root-cause analysis, or managing crises in real time. This individual is a proactive change agent who filters through competing priorities to focus the organization on the highest-impact work.
Scope & Impact- Operates at the organizational nexus where issues, opportunities, and crises are identified, triaged, and assigned
- Leads projects of varying complexity—from rapid-response crisis work to long-term strategic initiatives
- Drives measurable efficiency gains through automation, AI integration, and process optimization
- Influences cross-functional teams and external stakeholders without direct authority
- Applies data-driven insights to inform decisions, shape priorities, and demonstrate impact
- Works with minimal direction; exercises independent judgment on ambiguous and high-stakes issues
Roles & ResponsibilitiesProject & Program Leadership- Lead emergent and enduring projects end-to-end—from intake and scoping through execution, delivery, and retrospective
- Serve as the organizational intake point: receive, assess, prioritize, and route issues and opportunities to the appropriate teams
- Drive rapid iteration cycles, bringing together cross-functional teams to solve problems quickly and effectively
- Own the full project lifecycle including planning, execution, risk management, stakeholder communication, and closeout
- Balance a diverse portfolio of concurrent projects across multiple domains and disciplines
Operational Excellence & Change Management- Identify and execute on opportunities to improve processes, eliminate waste, and increase operational velocity
- Champion and drive adoption of automation, AI-powered solutions, and tooling enhancements across the organization
- Effect meaningful organizational change by building consensus, influencing stakeholders, and delivering results
- Develop and maintain standard operating procedures, playbooks, and documentation that scale with the team
Crisis Response & Root Cause Analysis- Lead cross-functional response efforts during operational crises, ensuring rapid triage, coordination, and resolution
- Conduct thorough root-cause analysis and drive corrective actions to prevent recurrence
- Maintain composure and clarity under pressure, guiding teams through ambiguity to resolution
Stakeholder Engagement & Communication- Partner effectively with internal teams and external stakeholders (vendors, partners, cross-org collaborators)
- Communicate complex information clearly and concisely—both verbally and in writing—to audiences ranging from individual contributors to senior leadership
- Provide regular, structured status updates, executive summaries, and impact reports
- Facilitate cross-functional meetings, workshops, and working sessions that drive decisions and outcomes
Data Analytics & Insight-Driven Decision Making- Leverage data analytics to identify trends, measure impact, and surface actionable insights
- Build and maintain dashboards, KPIs, and metrics frameworks to track project health and organizational performance
- Translate data into compelling narratives that influence priorities, resource allocation, and strategy
Tooling, AI & Automation- Maintain deep familiarity with Client internal tools, systems, and platforms .Evaluate, pilot, and scale AI-powered tools and automation to reduce toil and improve outcomes
- Stay current on emerging technologies and proactively identify opportunities for integration
Required Qualifications- Bachelor's degree (B.S./B.A.) or equivalent combination of education and experience
- 5–8 years of program management, project management, or operational leadership experience
- Demonstrated ability to lead cross-functional projects in fast-paced, ambiguous environments
- Strong proficiency with project management tools and methodologies (Agile, Scrum, Waterfall, or hybrid)
- Exceptional written and verbal communication skills; able to articulate complex ideas clearly to diverse audiences
- Proven ability to prioritize effectively—filtering signal from noise to focus on the most impactful work
- Deep comfort with data analytics: able to query, interpret, and act on data to drive decisions
- Track record of driving automation, process improvement, or AI integration initiatives
- Self-starter who is proactive, organized, and disciplined in managing competing priorities
- Demonstrated flexibility and adaptability in response to shifting conditions, environments, and organizational needs
- Strong interpersonal skills; builds trust and collaborates effectively across teams and with external partners
- Ability to effect change in complex organizations through influence, not just authority
Preferred Qualifications- Familiarity with network infrastructure, data center operations, or edge computing environments
- PMP, PgMP, CSM, or equivalent project/program management certifications
- Experience with AI/ML tools, prompt engineering, or automation frameworks
- Change management certification or equivalent experience (e.g., Prosci, ADKAR)
- Background in multi-disciplinary environments (engineering, operations, vendor management, finance)
Physical Demand & Work Environment- Must have the ability to perform office-related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
- Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$80,640.00 - $134,400.00 USD (Salary)
- Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
- Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.