Project & Operations Coordinator - Communications
Location: Houston, TX (Hybrid) Do you have experience providing executive-level administrative and operational support, including calendar management, travel coordination, budget tracking, purchase order processing, and stakeholder engagement within a fast-paced, matrixed organization?Have you successfully coordinated projects, maintained dashboards and reporting tools, tracked budgets and deliverables, and leveraged collaboration platforms such as Microsoft 365, SharePoint, Power BI, or Teams to drive operational excellence and team effectiveness?The Project & Operations Coordinator plays a critical role in supporting the Employee Communications & Change Management (EC&CM) and Brand, Marketing & External Communications (BMEC) teams. This position combines executive support, operational coordination, project management, and communications reporting to help drive organizational effectiveness and enable strategic priorities.
Working closely with senior leadership, this role serves as a key partner in managing team operations, coordinating projects and budgets, maintaining governance processes, and ensuring seamless execution of business-critical activities. The successful candidate will bring strong organizational capabilities, attention to detail, and a proactive mindset to support a high-performing and collaborative team environment.
As a Project & Operations Coordinator, you will have the opportunity to play a pivotal role in keeping teams aligned, projects on track, and leaders focused on strategic priorities. You will leverage your administrative expertise, project coordination skills, and analytical capabilities to improve operational efficiency, support decision-making, and enhance communication effectiveness across the organization.
This role offers the opportunity to work across multiple functions, interact with senior stakeholders, contribute to process improvements, and make a meaningful impact by ensuring the successful execution of team initiatives, programs, and communications activities.
Role Summary- The Project & Operations Coordinator provides critical support for the Employee Communications & Change Management (EC&CM) and Brand, Marketing & External Communications (BMEC) functions. This role combines advanced executive administrative support with hands-on project coordination, budget tracking, purchase order processing, and operational management responsibilities.
- Working closely with multiple Vice Presidents, the coordinator ensures that team operations, planning cycles, communication processes, and budget administration run efficiently, enabling leadership to focus on business priorities and strategic initiatives.
- This role is ideal for an experienced professional who thrives in a structured but fast-paced environment, balancing the precision of administrative excellence with the agility of project execution.
As a Project & Operations Coordinator - Communications, you will be responsible for: Executive and Team Support- Providing proactive administrative support to the VP, EC&CM and VP, BMEC, including managing complex calendars, coordinating travel, processing expenses, tracking budgets, and processing purchase orders.
- Managing meeting logistics and preparing materials, while capturing key discussions, decisions, and follow-up actions.
Operational and Project Coordination- Maintaining monthly employee distribution lists and shared mailbox permissions to ensure accurate communication reach across the organization.
- Keeping project planners, trackers, and dashboards up to date by monitoring milestones, deliverables, and dependencies, leading team outreach, and driving accountability.
- Coordinating annual planning, resource tracking, budget tracking, and purchase order processing across EC&CM and BMEC projects and campaigns.
- Supporting the team's internal operating rhythm by updating templates, schedules, and governance documentation.
- Tracking and reporting progress on change and communications initiatives, including channel performance metrics, and identifying areas for improvement or escalation.
Communications and Reporting- Drafting and proofreading monthly team memos, summaries, and leadership updates.
- Analyzing performance across internal communication channels, including email, intranet, Teams, and campaign channels, to identify trends, audience engagement patterns, and opportunities to improve effectiveness.
- Building and maintaining recurring dashboards, visual reports, and PowerPoint updates to track channel performance, content engagement, and communication outcomes for leadership review.
- Translating communications data into clear insights, recommendations, and actions by maintaining accurate recurring reports, KPIs, and internal scorecards.
Continuous Improvement and Systems Enablement- Serving as the team champion for collaboration and planning tools, including SharePoint, Teams, Airtable, and Power BI.
- Identifying opportunities to streamline processes, improve documentation, strengthen team alignment, and automate the collection and visualization of channel and campaign data.
- Upholding data accuracy, confidentiality, and consistency across all tools and reports, ensuring channel metrics, audience lists, and dashboards remain current and decision-ready.
Qualifications and Experience - Have Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in project management, project coordination, or similar roles)
- Have 7+ years of progressive experience in operations, project coordination, or administrative roles.
- Have strong organizational skills with experience balancing multiple priorities and deadlines.
- Have strong analytical skills with proficiency in Microsoft 365, especially Excel and PowerPoint; experience with Power BI, SharePoint analytics, and project tracking or reporting tools strongly preferred.
- Have exceptional attention to detail, time management, and proactive follow-through.
- Have excellent written and verbal communication skills and comfort engaging with senior leaders.
- Demonstrated ability to work independently, maintain confidentiality, and exercise sound judgment.
Fuel your passion:
To be successful in this role you will need to: - Have the ability to take initiative and thrive in a dynamic, matrixed environment.
- Have the versatility to manage calendars with ease while also consolidating project trackers, maintaining records, and updating dashboards.
- Have a proactive mindset, anticipating needs, staying ahead of deadlines, and bringing structure and organization to complex situations.
- Have the capability to serve as the "connective tissue" of a high-performing team, ensuring seamless coordination and that no detail falls through the cracks.
This is a remote position - travel may be required to support training events.
Join us, and you can expect: - Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found
here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Project Management Experienced Professional - Project Leadership
