Project Manager - Transformation

WHSmith North America

• $85K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Supply Chain, Information Systems, or related field preferred
  • Minimum of 3 years in project management or cross-functional program delivery
  • Experience managing projects across Operations, Buying, Planning, IT, and Supply Chain
  • Strong executive presence with experience in preparing and presenting to senior leadership
  • Excellent project coordination, communication, and stakeholder management skills
  • Proficiency in project management tools like MS Project, Jira, or Smartsheet
  • PMP certification preferred but not required

Responsibilities

  • Lead and coordinate cross-functional projects to ensure alignment with scope and goals
  • Implement process improvements to enhance efficiency and quality across business functions
  • Partner with teams to align on project scope, priorities, and deliverables
  • Maintain project timelines and track dependencies across teams
  • Organize user acceptance testing and coordinate issue resolution with IT
  • Drive communication plans and training materials for organizational readiness
  • Prepare and deliver updates and presentations to senior executives
  • Support deployment and enhancement of business systems in partnership with IT

Benefits

  • Excellent Medical, Dental & Vision Insurance
  • Life Insurance and Short & Long-Term Disability Insurance
  • Exceptional Time-Off Benefits including Flexible Time Off and Holidays
  • Growth opportunities and career development
  • 401k with company match
  • Employee Assistance Program
  • Commuter Benefits
  • Employee Discounts through Discount Marketplace
Full Job Description
Job Title

Project Manager - Transformation

Location

Support Center - Las Vegas, NV 89119 US (Primary)

Job Type

Full-time

Category

Transformation

Education

Job Description

Project Manager, Business Transformation plays a vital role in leading and supporting enterprise-wide initiatives that improve how the business operates. This role manages projects that span multiple functions - including Operations, Buying, Planning, IT, and Supply Chain, as well as other business areas as needed - driving alignment, keeping work on track, and ensuring initiatives deliver measurable results.

What You'll DO
  • Cross-Functional Project Leadership: Lead and coordinate projects spanning Operations, Buying, Planning, IT, Supply Chain, and other business functions, ensuring initiatives stay aligned to scope, timeline, and goals.
  • Business Process Improvement: Assist in implementing process improvements and governance practices that increase efficiency, consistency, and quality across core business functions.
  • Stakeholder Coordination: Partner with business, operations, and technical teams to align on scope, priorities, and deliverables, and to resolve cross-functional roadblocks.
  • Project & Milestone Management: Maintain project timelines, task assignments, and key deliverables. Track dependencies and coordinate efforts across cross-functional teams and external partners.
  • Testing & Quality Assurance: Organize and facilitate user acceptance testing and validation activities for new processes, tools, or systems. Coordinate issue triage and resolution with IT.
  • Communication & Change Management: Drive regular status updates, communication plans, and training materials to support organizational readiness and adoption across stores, warehouses, and HQ teams.
  • Executive Reporting & Presentations: Prepare and deliver clear, concise updates and presentations to senior executives and leadership, translating cross-functional project work into actionable insights and recommendations.
  • Technology & Tools: Support the deployment and enhancement of business systems and tools in partnership with IT.


Compensation: $85,000 - $95,000

MORE REASONS TO JOIN THE WHSMITH NORTH AMERICA TEAM
  • Excellent Medical, Dental & Vision Insurance, Life Insurance, Short & Long-Term Disability Insurance
  • Competitive Compensation
  • Exceptional Time-Off Benefits including FTO and Holidays
  • Growth opportunities and opportunities for career development
  • 401k with company match
  • Employee Assistance Program
  • Commuter Benefits
  • Incredible Employee Discounts through our Discount Marketplace!

Job Requirements

What You Bring
  • Bachelor's degree in business, Supply Chain, Information Systems, or a related field preferred
  • Minimum of 3 years of experience in project management, business operations, or cross-functional program delivery.
  • Demonstrated ability to manage projects across multiple business functions, such as Operations, Buying, Planning, IT, and Supply Chain.
  • Strong executive presence, with experience preparing materials for and presenting to senior leadership.
  • Strong project coordination, communication, and stakeholder management skills.
  • Proficiency in project management tools (e.g., MS Project, Jira, Smartsheet).
  • Project Management Professional (PMP) certification is not required but is preferred.


Additional Requirements
  • Frequent sitting
  • Limited standing, walking, climbing, crouching, bending, pushing, or pulling
  • Limited travel or overnight
  • Occasional travel or overnight
  • Frequent travel or overnight; including international
  • Normal or corrected vision and hearing
  • Can distinguish varying or specific colors, patterns, or materials
  • Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
  • Typically, indoors
  • Typically, at a consistent temperature
  • Lift 0-25 lbs.
  • Use of fine motor hand functions

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