The Project Manager Team Lead has overall responsibility for all aspects of Corporate Services project management including supervision of all Project Managers. The Project Manager Team Lead provides project management support for all Corporate Services Team sales team members. In addition to supervising the Project Managers and the Labor Estimator, this person will be responsible for handling projects from conception to completion: check specs against drawings with Designer, coordinate the order entry activities and delivery schedules with Sales, CSR, Designer, Customer, Installation Supervisor, building contractor, and furniture manufacturer to insure successful installations. This position requires an extensive knowledge of the office furniture industry and excellent organizational and communication (oral & written) skills.
Primary Duties and Responsibilities- Overall management of CSG project management team.
- Develop and maintain a project schedule outlining deadlines for specifications, construction, order entry, delivery, installation, and move.
- Monitor shipping schedules, scheduling receipt and installation with the Installation Supervisor, Customer and Salesperson.
- Insure that installation drawings are accurate and complete; and, that any additional information required for installation is submitted to the Installation Supervisor.
- Schedule pre-installation and post-installation meetings with the Installation Supervisor, Designer, Salesperson and CSR.
- Coordinate with outside contractors (i.e.: telephone, cable, electricians) and inform them of installation methods within the furniture systems.
- Conduct a punchlist walk-through with the customer and attain a signature on outstanding issues.
- Pre-schedule punchlist work with Scheduler, order any replacement parts, contact customer on status, and insure proper follow through.
- Participate in weekly project status update meetings with CSR's and Sales.
- Provide weekly project status update to the Vice President of Operations.
Other Duties- Be available for on-site coordination and resolution of any issues at time of installation.
- Schedule any off-site storage facilities if required.
- Inventory existing furniture to be incorporated into a new layout; tag said existing furniture for installation purposes.
- Develop a tagging system for new orders that will insure proper location of product into the building.
- Inventory and determine disposition of any extra furniture.
- Provides technical support to and receives project information from Sales.
- Participate in the monthly Project Manager Team meeting.
- Other duties as assigned by the Vice President of Operations.
Education and/or Experience- High school diploma or general education degree (GED); associates degree or bachelor's degree preferred.
- Minimum 5 years related office furniture experience preferred.
- Installation or office furniture project management experience is preferred.
- Proven organizational and follow-through skills required.
- Proven leadership ability skills required.
- Excellent communication and interpersonal skills required.
- Ability to work effectively in a team environment.
- Ability to work overtime hours as needed to support the team and meet customer expectations.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
