McKesson

Project Manager, Strategic Customer Onboarding

McKesson • $79K — $132K *
Irving, TX 75061Hybrid
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4+ years of relevant experience in project management or a healthcare-related field.
  • Experience with customer service or sales in a healthcare context preferred.
  • Familiarity with project management tools like Smartsheet and SharePoint, or a willingness to learn.
  • Understanding of sales and marketing strategies within healthcare systems.
  • Proven leadership skills and ability to build effective partnerships.

Responsibilities

  • Conduct project meetings and manage deliverables from initiation to delivery.
  • Act as the primary contact for project communication, ensuring alignment amid evolving parameters.
  • Collaborate cross-functionally with departments to enhance project execution.
  • Plan and adapt schedules proactively to accommodate shifting project needs.
  • Develop detailed work plans, schedules, and project updates, making adjustments as necessary.
  • Identify, assess, and mitigate project risks, implementing flexible solutions.
  • Foster long-term customer relationships by implementing effective strategies.

Benefits

  • Hybrid work environment with a minimum of two days in the office.
  • Opportunities for professional growth and development.
  • Access to a competitive total rewards package including bonuses.
  • Flexible work arrangements to balance personal and professional needs.
Full Job Description
We are seeking a dynamic and adaptable Project Manager for our Strategic Customer Onboarding team. This role requires a forward-thinking individual who thrives in a fast-paced, ever-evolving environment where change is not only expected but embraced. The ideal candidate will be comfortable with the concept of "building the car as we drive it," and will excel in managing projects that support varying segments which may change over time. Familiarity with project management tools like Smartsheet and SharePoint is essential, or a willingness to learn and adopt these tools is required.

Key Responsibilities
  • Conducts project meetings and is responsible for project deliverables. Monitors the project from initiation through delivery, interfacing with customer and McKesson stakeholders on all matters.
  • Serve as the primary point of contact for projects, guiding them from kickoff through to final implementation, even as project parameters evolve.
  • Collaborate with various departments (e.g., Credit, Regulatory, Pricing, Sales, etc.) to ensure seamless project execution.
  • Proactively plan and adjust schedules, coordinating all aspects of projects while fostering a culture open to change and innovation.
  • Conduct project meetings, ensuring all deliverables are met and adapting strategies as necessary to accommodate shifting priorities.
  • Develop detailed work plans, schedules, and status reports, and adjust them as needed to reflect project evolution.
  • Assess project risks and issues, developing flexible resolutions to meet timeline goals and objectives.
  • Strive to meet or exceed implementation goals, adjusting as necessary to maintain alignment with changing customer satisfaction targets.
  • Develop and execute dynamic strategies to establish successful, long-term relationships with field sales teams.
  • Present project-related information to executives, adapting presentations to reflect any changes in project direction.
  • Champion the development of internal/external partnerships to enhance responsiveness to changing customer needs.
  • Lead new initiatives with enthusiasm, acting as a catalyst for change and fostering a culture of continuous improvement.
  • Drive the development and rollout of new or updated McKesson policies as needed, demonstrating flexibility and responsiveness.


Minimum Requirement

Degree or equivalent and typically requires 4+ years of relevant experience.

Preferred Skills
  • 4+ years experience in sales/customer service or project management within a healthcare or similar industry.
  • 2 years project management experience.
  • Thorough knowledge of sales, group purchasing organizations, government, institutional, and long-term care entities, with demonstrated leadership skills.
  • 4-year degree in a related field or equivalent experience.


Critical Skills

Functional/Technical
  • Adaptability and Comfort with Change: Thrive in dynamic environments and excel at navigating and supporting various business units and onboarding processes. Quickly learning and adapting to support new customer types with minimal lead time while effectively managing ongoing operations.
  • Customer Relationship Management: Build and maintain strong relationships with customers to ensure satisfaction and success.
  • Project Management: Effectively manage projects and coordinate resources to achieve goals.
  • Analysis/Business Acumen: Analyze data and apply business acumen to drive strategic decisions.
  • Technical Aptitude: Proficient in MS Office (Excel, PowerPoint, SharePoint), Smartsheet, and other technical tools.
  • Strategic Planning: Develop and implement strategic plans to achieve business objectives.
  • Process Improvement: Identify and implement process improvements for enhanced efficiency.


Professional Attributes
  • Embrace Change and Innovation: Maintain a positive attitude towards change and actively seek innovative solutions to complex problems.
  • Customer Orientation: Prioritize customer needs and deliver exceptional service.
  • Assertiveness and Influence: Confidently assert ideas and influence others to achieve desired outcomes.
  • Results Orientation and Energy: Demonstrate a strong focus on achieving results with enthusiasm and drive.
  • Decisiveness and Judgment: Make informed decisions quickly and exercise sound judgment.
  • Openness and Candor: Communicate openly and honestly, fostering trust and transparency.
  • Self-Awareness and Accountability: Recognize personal strengths and areas for improvement and take responsibility for actions.
  • Conflict Resolution: Effectively manage and resolve conflicts in a constructive manner.
  • Creative Thinking: Approach challenges with creativity and develop innovative solutions.
  • Communication (Internal and External): Exhibit excellent communication skills with both internal teams and external stakeholders.


Working Conditions: Office

Travel: Position may require some overnight business trips during the year, with an expectation of up to 10% travel.

This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$79,600 - $132,600

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Pharmaceuticals & Biotech
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ
MCK
* Ladders Estimates

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