Work you'll do

As a Project - Manager, Technical Transformation on the GPS ServiceNow team, you will be responsible for:

• Designing, developing, configuring, and implementing ServiceNow solutions that support mission and operational needs across the engagement
• Translating business and functional requirements into scalable technical solutions within the ServiceNow platform
• Building and customizing workflows, forms, modules, dashboards, and automation features to improve program and project management activities
• Collaborating with architects, functional team members, and stakeholders to deliver platform capabilities aligned to engagement priorities
• Troubleshooting defects, supporting testing activities, and maintaining technical documentation, platform standards, and enhancements to improve performance, usability, and scalability

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor

The team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.

Qualifications

Required:

• Bachelor's degree
• Active TS/SCI with Polygraph security clearance
• 3+ years of experience developing and configuring solutions on the ServiceNow platform
• 3+ years of experience with JavaScript, ServiceNow scripting, workflow configuration, and platform customization
• Experience developing workflows, forms, modules, dashboards, and automation features within ServiceNow
• Ability to work on-site in Mclean, VA up to 5 days per week
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

Requisition code: 356705

Job ID 356705