Project Manager- Service

Stiles Machinery

• $88K — $105K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong project management experience in industrial automation or manufacturing equipment.
  • Experience managing service, retrofit, modification, or aftermarket projects.
  • Ability to prioritize and manage multiple projects with tight timelines.
  • Excellent communication and problem-solving skills.
  • Bachelor's degree in engineering or related field, or equivalent experience.
  • Familiarity with SAP, Microsoft Project, and Salesforce is preferred.

Responsibilities

  • Own service and modification projects from initiation to closeout.
  • Develop project schedules and manage resource requirements.
  • Act as the primary point of contact for customers during project execution.
  • Review and scope customer requests for project modifications.
  • Track budgets and manage financial performance of projects.
  • Coordinate various teams for successful project execution.
  • Plan for work during customer shutdowns and tight installation windows.

Benefits

  • Work within a global leader in industrial automation.
  • Gain exposure to diverse retrofit and upgrade projects.
  • Collaborate with cross-functional teams including engineering and field service.
  • Travel opportunities to customer manufacturing sites.
  • Impact customer operations through project ownership.
Full Job Description
What You'll Do

  • Own service and modification projects from sales handoff through project closeout.
  • Develop and manage project schedules, milestones, manpower plans, and resource requirements.
  • Serve as the primary customer contact throughout project execution.
  • Review customer requests for modifications, retrofits, upgrades, and additional work; develop scopes and coordinate quotations for changes outside the original project scope.
  • Track project budgets, forecast costs, and manage financial performance against established targets.
  • Coordinate engineering, purchasing, suppliers, field service, installation, and other resources required for successful execution.
  • Manage project changes, risks, priorities, and customer expectations throughout the project lifecycle.
  • Plan and support work performed during customer shutdowns and compressed installation windows.
  • Travel to manufacturing sites for project kickoffs, installation activities, commissioning support, and project closeout.
  • Maintain clear project documentation and communicate status, risks, schedule changes, and required actions to customers and internal stakeholders.


What You'll Bring

  • Strong project management experience supporting industrial automation, manufacturing equipment, process systems, or similar technical equipment.
  • Experience managing service, retrofit, modification, upgrade, or aftermarket projects strongly preferred.
  • Ability to develop and manage project schedules, resources, budgets, and customer deliverables.
  • Experience working directly with customers in a technical/project environment.
  • Ability to manage multiple projects and priorities, including urgent customer needs and short shutdown windows.
  • Strong communication, organization, problem-solving, and customer-management skills.
  • Experience with SAP, Microsoft Project, Salesforce, Outlook, and Microsoft Office preferred.
  • Bachelor's degree in engineering, a technical discipline, business, or project management preferred; equivalent relevant technical/project experience will also be considered.
  • Experience with industrial paint automation, process systems, final assembly systems, or comparable automotive/industrial manufacturing equipment is preferred.
  • Ability and willingness to travel to customer manufacturing sites as required.


Join a global leader in industrial automation and take ownership of service projects that directly impact customer operations. You'll work across a variety of retrofit, modification, and upgrade projects with strong exposure to customers, engineering, and field teams.

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