Position Overview: The Project Manager oversees production projects from initial specification through final delivery, ensuring all quality, timeline, and customer requirements are met. This role serves as the central point of coordination across production, quality, supply chain, sales support, graphics, and logistics teams, guiding projects through key manufacturing stages including prototyping, chip processing, and final production.
In addition to core project management duties, this position supports a variety of activities as assigned by Management, including document preparation, account management assistance, and related tasks. The Project Manager also serves as a communication liaison - at the direction of Management - with internal departments, outside vendors, and customers.
This role offers variety, autonomy, and the opportunity to make a visible impact on production efficiency and client satisfaction. Team members benefit from ongoing mentorship, exposure to continuous improvement practices, and a collaborative environment that values new ideas and process innovation.
The Project Manager also serves as a communication liaison - at the direction of Management - with internal departments, outside vendors, and customers. Given the bilingual nature of these interactions, Spanish fluency is mandatory.
Key Responsibilities:Project Management Tasks
Account Management
- Day to day contact person with assigned customer accounts. Assist in the preparation of materials and reports for meetings with key customers.
- Carry out specific tasks related to clients at the direction of the Sales Operation Director, VP of Technical Sales and other members of the senior leadership team. Participate in client meetings as required by Management.
- Major accounts and other domestic and International customers.
In House Design Sessions Coordination
- At the direction of Management communicate with customer and internal stakeholders to coordinate in-house design sessions to facilitate completion of individual customer projects.
Marketing
- Prepare literature packages for use by Management at industry events.
- Update current product and service literature at the direction of Management.
- Participate in web research of competitive websites and targeted prospect groups.
New Product Development
- Research potential vendors and raw materials as prospective partners/components in new product development client projects.
- Contact designated Vendors and gather information and materials required for ongoing projects. Participate in weekly new product development meetings.
Industry Events
- Assist in the preparation of materials for Management presentations at Domestic and International Industry Events. Will make the arrangements with Event Associations for Management participation.
- Coordinate communications with partners and vendors related t industry events at the direction of the Management.
Internal Projects
- At the direction of Management, follow up on in-house projects to facilitate completion on a timely basis.
Other Important Responsibilities:- Timely Corrective Action response and resolution to relevant project situations.
- Engage and support companywide Safety and Cleanliness programs.
- Handle related email correspondence and fill in on follow-ups when other office personnel are absent (as needed).
- As part of the EMS- Environment Management System, will meet compliance obligations and accountability by contributing but not limited to the company's recycling guidelines, proper waste and other environmental performance practices
- Will be required to perform other job functions, as assigned
- Occasional travel may be required
Qualifications:- A minimum 4 years of relevant experience
- BS or BA degree required
- Ability to relate to employees and understand their needs
- Excellent communication skills, both oral and written
- Bilingual in English and Spanish required (spoken and written); this role involves regular verbal and written communication with Spanish-speaking production staff, vendors, and/or customers.
- Strong attention to detail and ability to self-check own work
- Excellent time management skills
- Task oriented excellent organizational skills, ability to prioritize workload
- Enthusiastic attitude, cooperative team player, adaptable to new or changing circumstances, professional demeanor, sensitive to client needs, self-motivated, creative and innovative;
- Excellent problem-solving skills
- High level of computer literacy including working knowledge of Microsoft Office applications and Outlook.
We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical, prescription, dental, and vision coverage; FSA/HSA options; company-paid life and disability insurance; 401(k) with company match; paid time off (PTO) and holidays; annual bonus opportunities; an employee assistance program (EAP); and opportunities for career growth and advancement.
Additional details will be provided during the hiring process.
