Summary:
Client is advancing the Cell Health Intelligence Platform (CHIP), a multi-application transformation introducing new workflows, systems, and data-driven ways of working across Cell Therapy manufacturing. This intermediate-level contractor will support and coordinate change management activities for the Bothell site, translating program plans into practical local communications, engagement, readiness, and adoption actions. Pharma or life sciences but change management at large corporation or complex project such as serialization or SAP
Key Responsibilities
• Support execution of the Bothell site change approach in alignment with CHIP priorities and deployment timing.
• Identify and document local impacts across roles, processes, shifts, and stakeholder groups.
• Engage site stakeholders and end users through interviews, working sessions, floor engagement, and other listening activities.
• Adapt program communications, training, and readiness materials for the Bothell operating environment.
• Coordinate leadership updates, FAQs, office hours, change champion activities, and local reinforcement materials.
• Track readiness, engagement, adoption indicators, risks, and dependencies; escalate issues through appropriate channels.
• Coordinate with program workstreams on release schedules, process changes, training needs, go-live, and hypercare.
• Maintain concise change deliverables and organized site resources in approved collaboration channels.
Educational Qualification: Bachelor's degree required.
Required Qualifications
• 2+ years of experience supporting organizational change, communications, adoption, business transformation, or technology change.
• Experience with stakeholder engagement, change impacts, readiness, communications planning, and post-deployment support.
• Ability to translate enterprise plans and complex information into clear, practical site-level actions.
• Strong facilitation, relationship-building, written, verbal, visual communication, and project coordination skills.
• Ability to manage multiple priorities, work through evolving timelines and dependencies, and identify and escalate risks.
• Ability to work primarily on-site in Bothell, with flexibility for virtual program meetings.
Preferred Qualifications
• Experience in pharmaceutical, biotechnology, medical device, or another regulated life sciences environment.
• Experience supporting manufacturing, quality, laboratory, supply chain, frontline, or shift-based teams.
• Experience with enterprise applications, digital transformation, or multi-release technology programs.
• Familiarity with a formal change management methodology; bachelor's degree and change certification are a plus.
Success Measures:
Stakeholders understand what is changing and what is expected; site leadership has visibility into readiness and adoption risks; local communications, training, and engagement are practical and aligned with the CHIP program; and end-user feedback is captured and used to reinforce adoption.
