Job Description
Job Description:

• Top Skills: We need someone with strong communication skills between leaders and stakeholders, strong GRC experience is also really important

• Program & Project Delivery Excellence Competencies: Planning & Execution, Risk Management, Delivery Operations
• Manage day-to-day coordination and delivery across RLM, ICT, and Trust Center initiatives, ensuring clear scope, risks, dependencies, and timelines.
• Produce consolidated status updates for all programs and support governance forums
• Maintain high-quality documentation across programs including RAID logs, action trackers, program plans, and governance records.
• 2. Requirements Definition & Business Analysis Competencies:
• Requirements Engineering, Analytical Thinking, Process Design
• Lead requirements gathering for enhancements, new capabilities, workflows, reporting, and harmonized processes across RLM, ICT, and Trust Center.
• Develop SOWs, functional specifications, process flows, and data-related documentation for multi-program initiatives.
• 3. Enhancement & Change Management Leadership Competencies: Change Enablement, Prioritization, Agile Mindset
• Facilitate enhancement cycles, including feasibility analysis, estimation, dependency mapping, and readiness checks.
• Manage change requests (e.g., through JIRA) with robust visibility across programs and domains.
• 4. Stakeholder Engagement & Cross-Domain Collaboration Competencies: Influence Without Authority, Facilitation, Relationship Management
• Engage stakeholders across Risk, Internal Control, ICT stakeholders, Cybersecurity, Compliance, Data, DTC, and regional/global teams.
• 5. Governance, Compliance & Risk Alignment Competencies: Governance Integrity, Controls Awareness, Regulatory Insight
• Ensure program requirements reflect governance standards, control frameworks, cybersecurity, privacy, and regulatory obligations.
• Contribute to business impact assessments, risk mapping, and business continuity considerations across all programs.
• 6. Data, Integration & Platform Alignment
• Ensure data quality, dashboard requirements, KPIs, and reporting frameworks are consistently structured across systems.
• 7. Continuous Improvement & Performance Optimization Competencies: Lean Thinking, KPI Management, Continuous Improvement
• Partner with program leads to define KPIs and performance measures for RLM, ICT, and Trust Center.
• Business process design & workflow optimization across multiple domains (risk, incident, controls, trust)
• Requirements gathering & documentation excellence
• Experience with GRC platforms (e.g., Resolver, Audit Board, internal assurance tools)
• Understanding of taxonomies, data models, and system integration concepts
• Familiarity with SOWs, enhancement cycles, governance processes

• Proficiency in JIRA, Confluence, and collaboration tools

Requirements

strong communication , strong GRC experience (GRC platforms (e.g., Resolver, Audit Board, internal assurance tools) , taxonomies, data models, and system integration,JIRA, Confluence, and collaboration tools, Cybersecurity, Compliance, Data, DTC, and regional/global teams