Overview
Reports To: Senior Project Manager or Regional Director
FLSA Status: Exempt
Pay Range: $130,000 - $150,000
Responsibilities
ESSENTIAL FUNCTIONS: Customer Satisfaction and Relationships: - Collaborates with the Executive Vice President, Account Manager, and/or the Senior Project Manager to develop a relationship plan and assigns personnel to maintain relationships as appropriate level.
- Responsible for responding to and solving all customer issues or concerns regarding the project.
Contract and Financial Performance: - Understands the contract and any other documentation regarding requirements or expectations for the project. These may include but may not be limited to: Deliverables, KPIs, schedule, safety requirements, and customer specific requirements, units of measurement, and contract terms & conditions.
- Manages changes or scope creep with contract change orders and review of originally contracted scope with customer.
- Responsible for ensuring INTREN's tracking systems will support contract and reporting requirements.
- Ensures all data is accurately entered into the INTREN system in a timely manner
- Directs staff to perform required invoicing and job closeout.
- Oversees the estimating process and assigned field resources in developing the estimate and proposal.
- Ensures quality of the data provided to the customer.
Project Management Performance: - Manages day to day activities for all aspects of assigned projects, inception through execution and close-out.
- Directs staff to ensure job setup, production accuracy, cost accuracy and change orders are performed.
- Communicates support requirements, to staff accurately and in a timely manner.
- Provides project status reports on overall project performance to the Senior Project Manager on agreed upon frequency as required.
- Responsible for overall project performance (P&L).
- Responsible for providing periodic project status reports and performance reports to customer.
- Maintains resource loaded schedule for all assigned projects.
- Review and approve, in a timely manner, project documentation including but not limited to timesheets, production and accounts payable.
- Leads project teams and uses project management tools and processes to execute projects including but not limited to:
- Review and acceptance of contractual terms and conditions.
- Inclusion of customer requirements and procedures into execution plan.
- Leading team in development and execution of project plan and schedule.
- Monitoring performance against key performance indicators and adjusting plan to get back on track.
- Applying lessons learned.
- Managing project team performance.
- Identifying high risk activities and developing mitigation plans.
- Maintaining customer awareness of project status, issues, changes, etc.
Procedural Performance: - Follows all INTREN applicable defined processes and procedures.
Qualifications
DESIRED MINIMUM QUALIFICATIONS: Requires effective oral and written communication skills, excellent interpersonal skills and strong computer literacy. Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work.
- Bachelor's degree in Engineering, Construction Management, Business Administration or related field, or equivalent work experience.
- At least 3 years of construction industry experience.
- Demonstrated business acumen, customer focus and drive for results.
- Demonstrated proficiency and experience managing large projects.
- Proven high level management skills in coaching and facilitating business competency.
- Demonstrated ability to develop and implement process enhancements and efficiencies including technology and performance.
- Proven leadership and performance management ability in a high-performance culture.
