Job Summary:The Project Manager will act as a tactical leadership and support function for Operations. This role will monitor, support, and perform work for the largest contract value projects (including projects deemed as high risk). This role will also act as a senior escalation point for the PM community in which this role will get involved to help remedy the escalated challenge. Thise role will partner with the local Operations Management and assigned project PM to work through the intensified issue to see it through resolution. The Sr. Project Manager will also act as a mentor/coach to the PM community throughout the project engagements. Overall, the Sr. Project Manager ensures that all contracted work is developed, implemented, installed, and managed in accordance with the Company's requirements, including but not limited to, safety, quality, management, and financial performance requirements. All aspects of the assigned project(s) must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals.
General Job Duties and Responsibilities: - The Project Manager will monitor, support, and report on the largest profile projects. Focused on risk management, profit margin protection, efficient implementation practices, safety, quality, and the client experience.
- The Project Manager will monitor, support, and report on projects deemed as high risk. Focused on risk management, profit margin protection, efficient implementation practices, safety, quality, and the client experience.
- The Project Manager will develop risk mitigation strategies to proactively address challenges that may arise during project execution.
- The Project Manager will engage in significant project escalations from any operations branch/department/program. The Sr. Project Manager will stay involved until the issue is resolved or brought back to a manageable situation for the existing PM.
- The Project Manager will track project financials, statistics, key performance indicators, forecasting, etc. to monitor the project performance.
- The Project Manager will mentor and coach partnering Project Managers to enhance their overall development and skillset.
- The Project Manager may represent the PMO involvement in "Pre-Con/Ops Handoff" and "Ops Implementation" meetings for Tier 5 levels.
- The Project Manager will manage the workload distribution and monitor the customer delivery and job installation progress.
- The Project Manager will plan for, manage, monitor, and maintain project profitability to achieve Company goals.
- The Project Manager reviews all job cost postings for accuracy and completeness, including but not limited to, the preparation of invoices, customer collections and periodic financial reporting to the customer and management.
- The Project Manager will manage all related quality and safety issues on customer work.
- The Project Manager may participate in and/or facilitate the bid process.
- The Project Manager acts as the Company liaison for interface with customer representative(s).
- The Project Manager will create, develop and implement account process improvement(s).
- Other responsibilities as assigned.
Qualifications
Physical and Mental Requirements:- The Project Manager must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvements.
- Must promote the Company culture and mission to all employees, vendors, clients, and business partners.
- Must have proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
- Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
- Must be able to travel to jobsites (as needed) in support of the primary job duties and responsibilities.
- Must have the ability to learn Company and customer project management systems.
- Must be able to secure and maintain a Company sponsored American Express Card.
Education, Certification, License, and Skill Requirements:- Must possess at least a High School diploma or equivalent; Bachelor's Degree preferred.
- Must have experience in customer and General Contractor interactions.
- Must possess a minimum of seven (7) years of supervisory or managerial experience.
- Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
- Must have experience Project Managing large and complex projects (+$1M).
- Must thrive on managing challenging projects pertaining to scope, schedule, budget.
- Must enjoy mentoring, guiding, and supporting other Project Managers.
- Must have experience with formal scheduling Gantt chart tools (e.g. MS Project, Primavera P6, Wrike, Smartsheet, Excel).
- Must be able to manage multiple tasks/projects simultaneously.
- Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover.
- Must be proficient with Microsoft Office (Word, Excel, Outlook) and Microsoft Teams.
- Must meet Company minimum driving standards.
Minimum Years of Experience
6+
License Required
No
Minimum Education
High School
Overview
