Job Responsibilities and RequirementsThe IS Project Manager Lead role comprises managing medium to large scale strategic IT projects as part of a multi-year IT transformation program aligned to organizational goals and strategy. The role encompasses understanding the Agile processes, partnering with Product Owner, and business leadership/project teams. It requires working with vendors/clients and keeping the team focused by shielding/managing distractions to help deliver quality projects on-time and on budget. This role will support the organization's goals by bringing positive change, suggesting innovative, practical solutions to problems, and managing projects across domains (technical/business).
Key Responsibilities- Provide support to project team by managing project scheduling, RAID management, change management, and status reporting
- Project duties include requirements gathering, guiding internal customers through the project life cycle, and supporting go-live and post-implementation support
- Create and maintain project documents in various capacities and regularly conduct internal and external project reviews to work to improve processes
- Manage/coordinate agile ceremonies with the Product Owners and concerned business partners and coach individuals in Agile processes and tools
- Help teams to clarify goals and activities to be on-track, ensure the correct use of agile process, and monitor/eliminate team conflicts
- Understand a given business case, analyzes the results of any feasibility studies, and assists management with the core definition of a given project
- Works with Quality Assurance to assure results of deliverables meet accuracy standards and facilitates User Acceptance Testing
- Build relationships of trust across functions and organizations; communicate goals, timelines, and deliverables effectively across team
- Recommend improvements to established business processes while continuing to deliver high value in execution and tracking impact
- Refine and adjust tactics to best suit the organization and its project success.
- Assist peers and others in traditional and agile project management activities
- Other duties as defined by management, including RFI and RFP development and evaluation; vendor and partner management
Required Knowledge, Skills, Abilities and/or Related Experience- Bachelor's Degree in Computer Science, Engineering, Business or a related IT discipline preferred
- 8+ years of relevant experience managing and delivering large scale projects with minimum 4 years in an Agile and SAFe environment required
- PMP Certification is strongly preferred and SAFe certification would be desirable
- Insurance and healthcare industry knowledge is recommended
- Must be proficient with Agile Lifecycle Management tools (e.g., Microsoft Azure DevOps and Jira) as well as with presentation tools (Word, Excel, and PowerPoint), etc.
- Excellent knowledge of Agile and Scrum with proven experience coaching, mentoring and coaching junior Agile practitioners
- Experience participating in and facilitating discussions to discover solutions, capturing and transforming business and technology requirements
- Exceptional problem-solving and troubleshooting skills with demonstrated experience exercising mature judgment in delicate situations
- Demonstrated relationship management skills at the senior level with the capacity to quickly build and maintain credible relationships at varying levels of the organization
- Should have leadership experience with the ability to earn trust while challenging the team to improve and operate outside its comfort zone
- Strong verbal and written communication skills along with excellent analytical and reasoning skills
- Ability to be collaborative with individuals from diverse disciplines to optimize results
- Experience implementing best practices and standards related to Agile scrum development & testing practices
- Ability to manage challenging tasks and projects involving emerging technologies and methodologies.
- Work in hybrid working environment with flexibility to work onsite/remote as necessary is required
Ability to Travel: Up to 10%
The expected hiring range for this position is $127,440.00 - $170,120.00 annually for work performed in the primary location (Philadelphia, PA). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate's starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.
Work location may be flexible if approved by the Company.
