LabConnect

Project Manager

LabConnect$80K — $95K *
US-AnywhereRemote in Johnson City, TN
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field; or an Associate's with 3+ years of relevant experience.
  • Minimum of 2 years of central laboratory project management experience.
  • Strong customer service skills with excellent organization and interpersonal abilities.
  • Proficient in Microsoft Office, with familiarity in SharePoint and SalesForce as a plus.
  • Strong analytical and critical thinking skills, capable of stress management.

Responsibilities

  • Oversee clinical trial projects, managing client communications and budget oversight.
  • Lead medium to high complexity global projects with multiple regions involved.
  • Facilitate the transition from Business Development to Project Set-Up.
  • Serve as the main point of contact with Sponsors and Contract Research Organizations.
  • Conduct reviews of project-related documents to ensure study oversight.
  • Collaborate with various departments to ensure deliverables meet specifications.
  • Coordinate shipment requests for stored clinical samples.

Benefits

  • 401k match and possible annual bonus eligibility for financial security.
  • Health benefits starting on the first day of employment.
  • Generous PTO plan, including 11 paid company holidays and a volunteer day.
  • Short and long-term disability, life insurance, and AD&D coverage.
  • Inclusive work culture that celebrates diversity and nurtures collaboration.
Full Job Description
Summary
The Project Manager is responsible for the management of, as well as the delegation of responsibility for ongoing management and oversight of clinical trial study projects as assigned. The Project Manager will direct activities to meet our client's specifications, ensuring quality deliverables are on time and within budget.

Responsibilities
  • Provides ongoing oversight for clinical trial projects assigned, including client meetings and communications, report development and review, issue resolutions, and budget oversight.
  • Independently leads medium to high complexity, multi-regional (>2) global projects which may include oversight and leadership of supporting co-PMs and regional LabConnect PMs.
  • Participates in the handover process between Business Development (BD) and the Project Set-Up Team and in the training process of internal staff and handover from Set-Up to the PM.
  • Primary project contact with Sponsors and Contract Research Organizations to ensure appropriate communication channels are maintained and reporting schedules adhered to.
  • Serves as first point of contact for management issues related to clinical trials.
  • Works closely and in coordination with clinical laboratory management and directors in support of clinical trials.
  • Maintenance of project Dashboard including risk register (portions may be delegated)
  • Review of reports and documents, including enrollment logs, pending test reports, reporting from other laboratories, issue logs, shipping manifests, and other documents that assist with study oversight.
  • Review and analyze operational, quality, and performance related metrics to assess the success of study oversight activities.
  • Liaise with managers/supervisors in other departments to stay informed of operational changes.
  • Collaborate with project managers in partner laboratories to provide a global overview of study management.
  • Interfaces with Laboratory Services, Site Support Services, Project Coordinators, Digital Tracking, Business Development, Finance, Project Management, external Project Management, Specimen Management, Information Technology and Data Management personnel to ensure support and deliverables are met as outlined in specification documents and contracts.
  • Coordinate requests for shipment of stored samples as directed in the SOW.
  • Ensures that all laboratory requirements outlined in the protocol are managed per expectations and in compliance with laboratory practices.
  • Creates training materials for investigator meetings as applicable.
  • Represents LabConnect at client and/or investigator meetings.
  • Performs other related duties and tasks as necessary or as assigned.

Education and Qualifications

Bachelor's degree (B.A./B.S.) from four-year college or university; and two years central laboratory project management experience.

Associates degree (A.A/A.S) will be considered if combined with 3+ years of central laboratory project management experience.

Must be experienced in customer service and possess excellent organization and interpersonal, communication and critical thinking skills. Must be adept at stress management.

Language Ability

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers and clients.

Math Ability

Ability to perform calculations and manage budgets. Ability to apply mathematical concepts to budget management for clinical trials and metrics analysis.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, the individual must be proficient in Microsoft Office applications including Outlook, Word processing, Excel, and PowerPoint. SharePoint, SalesForce, and Microsoft Visio experience a plus.

Certificates and Licenses

Certification as an ASCP Medical Technologist and/or Registered Nurse is beneficial, but not required.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

The noise level in the work environment is usually moderate.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties as may be required by their supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Join our team and discover how your work can impact patients' lives around the world!

Some of the Perks our LabConnectors Love:
  • Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
  • Health Benefits beginning on date of hire
  • PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
  • Short and Long-Term Disability, Life Insurance, and AD&D
  • We celebrate our differences, which enriches our culture!

In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

About LabConnect

LabConnect is a global central laboratory services provider that specializes in delivering preclinical and clinical laboratory services to support drug development activities for pharmaceutical, biotechnology, and contract research organizations. The company offers a range of services, including sample management, kit building, testing, and reporting. LabConnect has a network of laboratories and biorepositories in the United States, Europe, and Asia, and its clients include some of the world's largest pharmaceutical companies. The company was founded in 2002 and is headquartered in Bellevue, Washington.
Learn more about LabConnect
Size
200 employees
Industry
Founded
2002

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