OverviewAs a Project Manager, you would manage security installation and systems addition projects from sales handoff through closeout. Serving as the primary client contact for assigned projects, this role is responsible for delivering projects on time, on budget, and in compliance with contract and code requirements. The person in this role also coordinates with subcontractors, internal teams, and client stakeholders, maintains accurate financial and project records, and ensures a smooth hand-off to our Customer Success.
In addition to a great work environment, we provide excellent benefits (Medical/Dental/Vision, 401K, Tuition/Training Assistance, BrightHorizons Lifestyle Assistance, Wellness Program, etc.) and we're proud to be a Certified Great Place to Work! For more informaton about what it's like to work with us, please visit Kastle Careers.
Responsibilities- Act as the primary liaison between clients, vendors, general contractors, and internal Kastle departments throughout the project lifecycle.
- Build and manage project schedules; generate progress reports and lead status update meetings.
- Drive effective information sharing among all stakeholders, resolving routine delays and communicating requirements proactively.
- Communicate and manage tasks across internal departments; escalate issues early to management.
- Maintain accurate project logs, trackers, and reporting; stay current on internal processes and procedures.
- Conduct site visits and client consultations to verify project scope, system needs, and installation requirements.
- Request proposals from subcontractors, negotiate pricing, and issue purchase orders; track invoices and manage sub performance through closeout.
- Develop and maintain revenue forecast updates and risk assessments for internal stakeholders.
- Determine resource needs and coordinate with internal installation teams and/or external subcontractor partners
- Initiate and conduct contract review; generate proposals and change orders as warranted.
- Perform floor plan and architectural blueprint review for assigned projects.
- Oversee compliance and permitting for multiple installations.
- Coordinate advanced client and team training at project close, ensuring high satisfaction at handoff.
- Lead documentation efforts for strategic accounts; conduct after-action reviews to capture lessons learned and process improvements.
QualificationsQualifications and Experience- Bachelor's degree in Business, Engineering, Project Management, Construction Management, or related field preferred. Equivalent professional experience will also be considered.
- PMP Certification preferred but not required.
- 3+ years of project management experience, preferably within the electronic security, access control, low voltage, or property technology industry.
- 3+ years of experience leading or managing Projects
- Proven experience managing large, complex, customer-facing projects from design through implementation.
- Strong understanding of operational project delivery, scheduling, forecasting, budgeting, subcontractor coordination, and customer management.
- Demonstrated ability to lead through ambiguity, shifting priorities, and fast-paced operational environments.
- Strong executive presence with the ability to communicate effectively across customers, technical teams, field operations, and senior leadership.
- Proven ability to drive cross-functional collaboration and operational alignment across multiple departments.
- Excellent problem-solving, organizational, prioritization, and decision-making skills.
- Strong financial acumen with experience managing budgets, forecasting, labor utilization, and operational performance metrics.
- Proficiency with CRM and project management platforms such as Microsoft Dynamics, Microsoft Project, Monday.com, Fieldwire, or similar tools.
- Ability to travel as needed to support customers, operations, and team development.
Preferred Leadership Traits- Calm and effective under pressure
- Highly collaborative and solutions-oriented
- Strong operational and systems-thinking mindset
- Customer-focused with strong relationship management skills
- Financially disciplined and operationally driven
- Adaptable, proactive, and accountable
- Respected communicator capable of influencing at all organizational levels
