Benefits:

• Paid Time Off (PTO)

• 401k Employer Match

• Bonus Incentives

• Extensive Training & Career Development Programs

• Tuition Reimbursement Program

• Medical, Dental and Vision plans

• Employee Assistance Program (EAP)

• And more!

Pay Rate Details: Base salary of $85,000 - $100,000 depending on experience

Responsibilities & Expectations:

Integrated Power Services is looking for a talented Project Manager to join our team. The Project Manager is responsible for coordinating and supporting sales initiatives by collaborating with various departments and teams to ensure smooth execution of projects and provide an unmatched customer experience.

• Assist sales team in managing and organizing customer information, sales collateral, and documentation

• Act as a liaison between sales representatives, customers, and internal teams to facilitate effective communication and timely resolution of inquiries or issues

• Assist in the preparation and maintenance of sales reports, forecasts, and performance metrics

• Coordinate logistics for sales-related activities

• Maintain customer relationship management (CRM) system and ensure accurate and up-to-date customer information

• Collaborate with cross-functional teams to ensure alignment and integration of sales support efforts with other business functions

• Continuously seek opportunities for process improvement and efficiency within the sales support function

• Support job related procurement - typically through dealer-to-dealer interactions/relationships or OEM channels

• Review and submit billing for projects - follow up with Customer w/ tracking info, etc. to close out the project

• Monitor scheduling system status to outline timing of repair, track progress and communicate to customers

• Support development of work plans, including timing of repair and costs

• Help mediate critical issues with customers

• Manage Customer Returns / Vendor Returns

• Manage Warranty Requests (WAR / Approvals)

• Coordinate required PO approvals

• Manage Review & Process Credit Memo Requests

• Manage month end closing (Sales & Operations)

• Project Close Out

• Support organization in providing software expertise (e.g. Microsoft Office)

• NetSuite experience preferred - ability to become a super user require

Qualifications and Competencies:

• Microsoft Projects and/or other scheduling & planning experience required

• Exposure to continuous improvement operating cultures (Lean, 5S, Safety, High Engagement Work Systems) preferred

• 5+ years of project management, technical sales, customer service, or similar experience preferred

• Experience in Power Management or related industry preferred

• Critical attention to detail

• Excellent communication skills, both oral and written

• Ability to understand, perform and retain various job-related training

• Flexible with hours, overtime, and some weekend work

• Sharp analytical thinking and reasoning abilities

• Proficient with Microsoft Office

• Ability to analyze and interpret data and take appropriate action

You'll thrive at IPS if you...
• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.