Hertz Global Holdings, Inc

Project Manager

Hertz Global Holdings, Inc • $135K — $145K *
Estero, FL 33928In-Person
Consumer Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, computer science, engineering, business, marketing, or related field.
  • 7+ years experience in product delivery, software implementation, or transformation projects.
  • Expert in Jira, Confluence, and MS Office products.
  • Experience managing cross-functional teams for customer-facing products like websites, mobile apps, or services.
  • Strong understanding of Agile delivery, release management, and project governance.
  • Knowledge of user experience principles, APIs, and analytics.
  • Ability to manage multiple projects across different platforms.

Responsibilities

  • Lead delivery of customer-facing product projects across web and mobile.
  • Build integrated roadmaps for feature releases and customer experience improvements.
  • Partner with cross-functional teams to execute successful launches.
  • Drive execution across the product delivery lifecycle.
  • Manage interdependencies across customer journeys and systems.
  • Establish project governance and risk management strategies.
  • Support optimization efforts like A/B testing and customer feedback loops.
  • Coordinate go-to-market readiness with marketing and operations teams.
  • Deliver forecasts, team capacity, and project KPIs for timely execution.
  • Measure and improve customer satisfaction metrics post-launch.

Benefits

  • Up to 40% off Hertz rental rates.
  • Paid Time Off.
  • Medical, Dental & Vision plan options.
  • 401(k) with employer matching.
  • Paid Parental Leave & Adoption Assistance.
  • Employee Assistance Program for employees & their families.
  • Educational Reimbursement & Discounts.
  • Voluntary Insurance Programs.
  • Perks & Discounts like Theme Park Tickets and Gym Discounts.
Full Job Description
Job Description

A Day in the Life:

We are seeking a strategic and customer-focused Project Manager to lead delivery of customer-facing products and support transformation initiatives across web, mobile, and platform experiences. This role is responsible for managing complex, cross-functional projects involving product enhancements, new feature launches, application modernization, systems integration, and business readiness activities that improve the end-to-end customer journey. The ideal candidate combines strong project governance and delivery leadership with a deep understanding of product development, user experience, and data-driven decision-making engagements, and customer satisfaction outcomes

What You'll Do

  • Lead end-to-end delivery of customer-facing product projects across web, mobile, e-commerce, self-service, or account experiences.
  • Build and manage integrated roadmaps for feature releases, platform enhancements, modernization efforts, and customer experience improvements.
  • Partner with product management, engineering, UX/UI, QA, analytics, marketing, operations, and support teams to align priorities and execute launches successfully.
  • Drive execution across the product delivery lifecycle, including BAU (Business as Usual) support, requirements planning, sprint and release coordination, testing readiness, launch planning, and post-release stabilization.
  • Manage interdependencies across customer journeys, front-end experiences, APIs, back-end services, third-party platforms, and operational processes.
  • Establish project governance, status reporting, risk management, and decision forums to maintain alignment across business and technology stakeholders.
  • Support core products and optimization efforts such as A/B testing, phased rollouts, feature adoption tracking, and customer feedback loops.
  • Coordinate go-to-market readiness with marketing, training, support, and operations teams to ensure smooth customer launches and internal preparedness.
  • Delivery forecasts, team capacity, vendor contributions, and project KPIs to ensure accountability and timely execution.
  • Measure outcomes using product and business metrics such as adoption, conversion, engagement, retention, customer satisfaction, and benefits realization, and drive continuous improvement


Required Qualifications:
  • Bachelor's degree in information technology, computer science, engineering, business, marketing, or related field.
  • 7+ years of experience leading product delivery, software implementation, customer experience, or transformation projects.
  • Expert level experience in Jira, Confluence, and MS Office products
  • Proven experience managing cross-functional teams for customer-facing products such as websites, mobile apps, portals, e-commerce experiences, or services.
  • Strong understanding of product delivery, SDLC, Agile delivery, release management, project governance, and risk management.
  • Working knowledge of user experience principles, customer journey mapping, APIs and integrations, analytics, testing practices, and business process change.
  • Ability to lead multiple projects across different platforms
  • Experience coordinating launches across product, engineering, marketing, support, and operations teams.
  • Excellent communication, stakeholder management, facilitation, analytical, and critical thinking skills.


Preferred Qualifications
  • PMP, Scrum, or related certification.
  • Experience supporting customer-facing products in e-commerce, marketplace, fintech, retail, or other environments.
  • Knowledge of accessibility, privacy, security, compliance, and vendor management considerations for products.
  • Ability to collaborate with internal and external stakeholders across multiple functions and locations
  • Flexible and adaptable; ability to work effectively in ambiguous situations
  • Results driven, ability to make decisions and help solve problems
  • Ability to drive process and organizational change.
  • Ability to work under minimal supervision with a goal-oriented mindset.


Salary range for the position is $135,000 - $145,000. Actual salary will commensurate with experience.

Visa sponsorship is not available for this role.

What You'll Get:
  • Up to 40% off the base rate of any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more


About Hertz Global Holdings, Inc

Hertz is the largest worldwide airport general use car rental company with more than 1,700 airport locations in the U.S. and more than 1,300 airport locations internationally. Product and service initiatives such as Hertz Gold Plus Rewards, NeverLost®, Carfirmations,?Mobile Wi-Fi, and unique vehicles offered through the Adrenaline, Dream, Family,?Fun,?Green and Prestige Collections set Hertz apart from the competition. Additionally, Hertz owns the vehicle leasing and fleet management leader Donlen Corporation, operates the Hertz 24/7 hourly car rental business and sells vehicles through its Rent2Buy program. The company also owns Hertz Equipment Rental Corporation (HERC), one of the largest equipment rental businesses with more than 355 locations worldwide offering a diverse line of equipment and tools for rent and sale. HERC primarily serves the construction, industrial, oil, gas, entertainment and government sectors.

Hertz Global Holdings, Inc Careers

Join the dynamic team at Hertz Global Holdings, Inc, a global leader in the car rental industry, and drive your career forward with one of the most recognized companies worldwide. At Hertz, we offer more than just job opportunities; we provide a platform for professional growth and innovation in a workplace that values diversity and leadership.

Work You’ll Do

Embark on a career journey with Hertz Global Holdings, Inc, where you will be part of a team that champions digital transformation and leads with a forward-thinking approach in the mobility sector. Our employees are equipped with the skills to master complex challenges and leverage technology for streamlined solutions.

Innovate and Lead

At Hertz, innovation isn't just another buzzword—it's the backbone of our operations. Join us and contribute to initiatives that redefine industry standards and enhance customer experiences globally. With a focus on continuous improvement and technology-driven solutions, your work at Hertz will set new benchmarks in the industry.

Grow Your Career

Hertz believes in nurturing talent and providing our team with the education and tools they need to succeed. From leadership training programs to hands-on internship experiences, our commitment to professional development ensures that your career trajectory is always upward. With diverse job opportunities across various functions, Hertz empowers you to excel in your chosen field.

Be Part of Our Culture

Our company culture thrives on teamwork, diversity, and a commitment to excellence. At Hertz, you will work alongside industry experts who are enthusiastic about mentoring and sharing knowledge through robust networking and training programs. We celebrate different perspectives and encourage our team members to bring their unique insights to the table.

Benefits and Perks

Choosing a career at Hertz Global Holdings, Inc means opting for a path filled with rewarding experiences and comprehensive benefits. We value our employees’ well-being and offer competitive packages that include health, financial, and lifestyle benefits to ensure a balanced and fulfilling professional life.

Explore Job Opportunities

Whether you are looking for an internship, a full-time position, or a leadership role, Hertz offers a range of employment options to match your career aspirations. Enhance your resume through challenging projects, engage in high-impact strategies, and interview for roles that elevate your career to new heights.

Join Our Team

Ready to accelerate your career? Search open positions that align with your skills and interests on our Careers page. At Hertz, we are always on the lookout for passionate, curious, and solution-driven team players who are ready to drive the future of mobility.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our Careers Blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about exciting and rewarding opportunities at Hertz Global Holdings, Inc.

Hertz Global Holdings, Inc—Where Careers Are Driven.

Learn more about Hertz Global Holdings, Inc
Size
23,000 employees
Market Cap
$4.8 billion
Industry
Transportation
Founded
1918
5 Year Trend
-3.6%
NASDAQ
HTZ
* Ladders Estimates

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